Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Czegan

Mount Pleasant ,PA

Summary

Dynamic and highly reliable professional with a strong background in customer service and healthcare. Proven ability to administer medications and monitor vital signs while fostering teamwork and collaboration. Highly respected in the service industry for consistently providing superior service while ensuring full compliance with all relevant company and government regulations.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Uber Eats
07.2024 - Current
  • Delivered food orders efficiently, ensuring timely and accurate service to customers.
  • Navigated complex routes using GPS technology to optimize delivery times.
  • Communicated effectively with customers to resolve issues and enhance satisfaction.
  • Maintained vehicle cleanliness and functionality, adhering to safety protocols.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

LPN

Scottdale Healthcare and Rehabilitation
08.2024 - 03.2025
  • Assisted in patient care activities, ensuring comfort and safety during procedures.
  • Administered medications as directed by healthcare professionals, following established protocols.
  • Collaborated with nursing staff to maintain accurate patient records and documentation.
  • Monitored vital signs and reported changes to the healthcare team for timely intervention.
  • Supported infection control measures by adhering to hygiene standards and protocols.
  • Engaged with patients to provide emotional support and address basic needs effectively.
  • Utilized electronic health record systems for efficient data entry and retrieval of patient information.
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.

Bartender

Live! Casino
10.2020 - 08.2024
  • Prepared and served a variety of beverages to optimize customer satisfaction.
  • Maintained cleanliness and organization of workspace to ensure efficient service delivery.
  • Assisted in managing inventory levels, restocking supplies as needed to meet demand.
  • Engaged with customers to provide recommendations and enhance overall experience.
  • Collaborated with team members to streamline operations during peak hours for improved efficiency.
  • Handled cash transactions accurately and ensured proper closing procedures were followed.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.

Education

Associate Degree in Nursing - Nursing

Laurel College of Technology
Morgantown, WV
05-2026

Practical Nurse Diploma - Practical Nursing

Fayette County Career And Technical Institute
Uniontown, PA
03-2022

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Medication administration
  • Vital signs monitoring
  • Medical documentation
  • Geriatric nursing
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Customer service expertise

Timeline

LPN

Scottdale Healthcare and Rehabilitation
08.2024 - 03.2025

Delivery Driver

Uber Eats
07.2024 - Current

Bartender

Live! Casino
10.2020 - 08.2024

Associate Degree in Nursing - Nursing

Laurel College of Technology

Practical Nurse Diploma - Practical Nursing

Fayette County Career And Technical Institute

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