Cassandra Davenport
Carbondale,CO
Summary
Hardworking job seeker with strong organizational skills eager to secure a part time position. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seasoned Sales Representative with exceptional success in consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
39
39
years of professional experience
Work History
Caregiver
Visiting Angels Living Assistance Services
09.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with daily living activities, running errands, and meeting appointments.
- Provided compassionate and patient-focused care to cultivate well-being.
Global Ski Specialist, Senior Travel Consultant
Alpine Adventures
06.2011 - 04.2023
- Provided customers with best deals and well-researched ski travel options for families and individuals in the US, Canada, South America, Europe and Japanese markets
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Followed up with customers to increase customer service with travel plans. Managed issues or concerns during client travels.
- Researched and kept abreast of new ski travel destinations, This was accomplished familiarization trips to the resorts we represented throughout the world.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers from hotel stays to chalets, arranging for airfare as well as booking transportation options including rental car, train or transfers. Arranged ski school, private lessons and ski guides as well as coordinating rental equipment when needed.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients in the US, Europe and Asia.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Ski Vacation Travel Specialist
Aspen Ski Tours/SKI.COM
06.1999 - 05.2011
- Arranged travel accommodations for small groups, individuals and families.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Organized memorable and exquisite travel itineraries and vacations for all budget levels.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Followed up with customers to increase customer service with travel plans.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car rail, shuttle, ski school and equipment reservations.
Advertising Sales Manager
Aspen Daily News
10.1984 - 09.1994
- Designed advertising presentations and promotions for individual local businesses
- Increased sales by 30% through customer-focused approach.
- Drove development print advertising strategies.
- Coached account executives in sales and fulfillment strategies.
- Helmed team of 7 advertising sales professionals.
- Set department budgets according to revenue and expense projections.
- Coordinated with clients, internal teams and media leaders to consistently grow and improve client relationships based on revenue potential.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased sales volume by expanding into specialized advertising product supplements such as an entertainment, holiday, event or real estate sections
Education
MBA - Marketing
Nova Southeastern University
Davie, FL04.1982
Bachelor of Science - Counseling, Health And Rehabilitative Services
Florida State University
Tallahassee, FL06.1978
Skills
- Time Management
- Problem-Solving
- Verbal and Written Communication Skills
- Dependable and Responsible
- Customer Retention
- Sales Consultation
- Travel Industry Expertise
- Proposal Development
- Market Planning
- Computer Skills
Affiliations
- Aspen Rotary Club- committees: Christmas Wish Program, Ducky Derby, International Exchange Program
- Aspen Buddy Program, Big Buddy
- Aspen Dance Connection, dancer, treasurer
Timeline
Caregiver
Visiting Angels Living Assistance Services
09.2020 - Current
Global Ski Specialist, Senior Travel Consultant
Alpine Adventures
06.2011 - 04.2023
Ski Vacation Travel Specialist
Aspen Ski Tours/SKI.COM
06.1999 - 05.2011
Advertising Sales Manager
Aspen Daily News
10.1984 - 09.1994
MBA - Marketing
Nova Southeastern University
Bachelor of Science - Counseling, Health And Rehabilitative Services
Florida State University
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