Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cassandra Deans-Schumpert

Norfolk,VA

Summary

Creative Test Lead with 5 plus years tracking down flaws via rigorous automated and manual diagnostic protocols. Designs novel and experimental approaches to eliminate all weakness from products by proactively uncovering flaws. Adept at employing diverse methods, including artificial intelligence and focus groups to optimally assess and improve software and hardware solutions. Efficient Test Lead with expert understanding of Workday evaluations and Payroll professional services protocols. Dedicated to best-in-class testing with accurate and fast results. Great leader with excellent attention to detail and knowledge of Workday.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Test Lead, Professional Services

Alight Solutions
01.2022 - Current
  • Execute test cases and documented defects, confirming resolution and mitigation of defects.
  • Lead Workday integration testing by overseeing the test planning, execution, and validation of end-to-end testing for approximately 40+ integrations per project
  • Conduct regression testing of existing products.
  • Spearhead training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
  • Collaborate with developers and product owners to stay current on product features and intended functionality.
  • Create accurate and successful test scripts to manage automated testing of certain products and features.
  • Review project specification documentation to create appropriate testing methodologies.
  • Showcase the value of effective testing efforts by consistently delivering high-quality products with minimal post-release issues.
  • Optimize test cases to maximize success of manual software testing.
  • Deliver high-quality products on schedule through effective use of automated regression tests, minimizing human error during repetitive tasks.
  • Train new test employees on equipment and company guidelines to promote productive and high-quality work.
  • Leverage industry best practices and emerging trends to inform the ongoing refinement of test processes and methodologies.
  • Provide reports on milestones, issues and test concerns to project managers for assistance.
  • Direct teams completing regression tests to support successful product development stages.
  • Conduct risk assessments for various projects, prioritizing test efforts based on potential impact and resources available.
  • Manage cross-functional teams, providing guidance and supervision to junior testers and ensuring proper adherence to best practices.
  • Determine server operating limits with weekly load tests.
  • Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
  • Deliver lectures on testing techniques, tools and protocols to internal staff.
  • Develop comprehensive test plans and workforce breakdown structures for complete systems.
  • Cultivate a culture of continuous improvement within the team by regularly soliciting feedback from peers and incorporating lessons learned into future work efforts.
  • Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
  • Collaborate with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
  • Check configuration files and logs to uncover root causes of problems.
  • Champion process improvements that resulted in cost savings and increased efficiency without compromising product quality.
  • Provide expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
  • Collaborate with product owners to stay current on intended functionality.
  • Streamline testing processes for increased efficiency and reduced overall test cycle time.
  • Document diagnostic findings in reports to inform stakeholders of product performance.
  • Develop customized testing tools to streamline the validation process, reducing manual effort required from team members.
  • Create testing scenarios for long-term and expedited development schedules.
  • Work with approximately 5 supervisors to improve testing capabilities.
  • Establish regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

Senior Analyst, Test Management Solutions

Alight Solutions
01.2021 - Current
  • Lead Workday integration testing by overseeing the test planning, execution, and validation of end-to-end testing for approximately 40+ integrations per project
  • Provide knowledge training on data conditioning and integration execution in Workday
  • Create test scripts for payroll integrations based on requirement documentation
  • Execute test scenarios; validating integration outbound/inbound file information within the Workday tenant and provide daily updates to the ITMs on testing progress and completion
  • Communicate with the ITM to ensure files are sent and received in a timely manner to meet client deadlines
  • Coordinate receipt and loading of test scenarios: ensure scenarios are in the proper format to load to the test management tool (e.g., HP ALM, Jira/Zephyr), submit them to be loaded to the test management tool, ensure test scenarios are loaded correctly, communicate to ITL and ITM when these tasks are complete
  • Update testing status in the test management tool
  • Inform ITMs and developers of defects found during testing; retest and close fixed defect(s) by the end of the testing phase.

IT Test Analyst I, Test Management Solutions

Alight Solutions
01.2019 - Current
  • Execute test scenarios approximately 50 scenarios per integration; validating integration outbound/inbound file information within the Workday tenant and provide daily updates to the ITMs on testing progress and completion
  • Create test scripts for payroll integrations based on requirement documentation
  • Communicate with the ITM to ensure files are sent and received in a timely manner to meet client deadlines
  • Coordinate receipt and loading of test scenarios: ensure scenarios are in the proper format to load to the test management tool (e.g., HP ALM, Jira/Zephyr), submit them to be loaded to the test management tool, ensure scenarios are loaded correctly, communicate to ITL and ITM when these tasks are complete
  • Update testing status in the test management tool
  • Inform ITMs and developers of defects found during testing; retest and close fixed defect(s) by the end of the testing phase.

Delivery Analyst I

Aon Hewitt Associates/Alight Solutions
01.2014 - Current
  • Worked virtually testing PeopleSoft payroll system for multiple clients
  • Wrote and executed test scripts to ensure various payroll processes are functioning properly
  • Created high level test plans for tickets assigned due to upgrades or defects within the People Soft payroll system for a specified area
  • Created Standard Operation Procedures for multi-client processes
  • Created and run queries for data mining, testing and other payroll functionalities
  • Created pay-sheets and run multiple payrolls for testing purposes
  • Processed semi-monthly and biweekly payroll from beginning to end for clients with 5000 plus employees
  • Tested quarterly tax updates mandated by federal and state government to ensure employees within various states are properly taxed
  • Trained 10 offshore team members in the testing policies and procedures for multiple clients.

Delivery Analyst I

Aon Hewitt Associates
01.2008 - Current
  • Worked virtually processing payroll for multi-clients in multi states for over three hundred thousand employees
  • Created Standard Operation Procedures for multi-client processes
  • Created Standard Operation Procedures for Workday Processes using Visio and Microsoft Office 2010
  • Created Business Requirement Documents for the Workday implementation, reviewed them and sent to client for approval
  • Worked on the Workday Implementation for client processes which included the creation of Event in Transition (EIT) document and Cutover Task to ensure smooth transition between client and payroll domain transitioning from People Soft to Workday
  • Ran daily reports for compliant state employees requiring final pay at time of termination
  • Created and executed test scripts for testing during the Workday Implementation
  • Ran test scenarios for improving current processes.

Payroll Specialist

Hewitt Associates
01.2006 - Current
  • Responsible for completing payroll production, and processing projects supporting the paycheck, timekeeping, tax, and benefits administration of client payrolls using Workday
  • Followed up with clients on questions and issues related to achieving an accurate payroll cycle
  • Subject Matter Expert (SME) for severance and terminations received from multi-clients via Siebel
  • Insured a smooth termination of benefits and the final pay process between client and over 1000 employees
  • Ran weekly severance payroll reports correcting errors that may have occurred during time upload or simply missed in a payroll confirm
  • Trained 10+ members of the offshore team on the transitions process for multiple clients.
  • Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

Education

No Degree - Human Resources

Old Dominion University
Norfolk, VA
01.1997

Skills

  • Requirements Analysis
  • Integration Testing
  • Functional Testing
  • Testing management
  • Manual Testing
  • Test Execution
  • Test Scripting
  • System Testing
  • Test Planning
  • Test Metrics
  • Test implementation
  • Decision-Making
  • Expertise in Workday

Accomplishments

  • Collaborated with team of 6 in the development of Workday Implementation project

Certification

Workday Certification – October 2023

Timeline

Test Lead, Professional Services

Alight Solutions
01.2022 - Current

Senior Analyst, Test Management Solutions

Alight Solutions
01.2021 - Current

IT Test Analyst I, Test Management Solutions

Alight Solutions
01.2019 - Current

Delivery Analyst I

Aon Hewitt Associates/Alight Solutions
01.2014 - Current

Delivery Analyst I

Aon Hewitt Associates
01.2008 - Current

Payroll Specialist

Hewitt Associates
01.2006 - Current

No Degree - Human Resources

Old Dominion University

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Cassandra Deans-Schumpert