Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Cassandra Delgado

Cassandra Delgado

Liverpool,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transcriptionist position. Ready to help team achieve company goals.

  • Attentive Direct Support Professional passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Overview

1
1

Years of support professional experience

8
8

Years of diverse customer service

Work History

Direct Support Professional

ARC Of Madison-Cortland
04.2022 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented patient goal status changes to keep care team and families updated.
  • Worked with disabled adult clients in groups up to 25 with appropriate staffing.

Supported Housing Case Manager

Helio Health
11.2020 - 08.2021
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Identified and recruited landlords to provide suitable and affordable units to meet clients' needs.
  • Maintained client load of up to 40 clients.

Counselor Aide

Helio Health
07.2019 - 11.2020
  • Maintained comprehensive client files according to program standards and physician requests.
  • Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
  • Relayed relevant patient care details to supervisory staff.
  • Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
  • Completed administrative patient intakes with case histories and mandated forms.

Education

Bachelor of Arts - Psychology

Siena College
Albany, NY
05.2019

Skills

  • Developmental Disabilities
  • EMR Systems
  • Accurate Documenting
  • Behavior Redirection
  • Mobility Support
  • Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung

Timeline

Direct Support Professional

ARC Of Madison-Cortland
04.2022 - Current

Supported Housing Case Manager

Helio Health
11.2020 - 08.2021

Counselor Aide

Helio Health
07.2019 - 11.2020

Bachelor of Arts - Psychology

Siena College

Similar Profiles

CREATE PROFILE
Cassandra Delgado