CASSANDRA DENSLOW
Bluffdale,UT
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
Work History
Stay At Home Mom
Myself
04.2023 - Current
- Established daily routines to provide structure and predictability for children under care.
- Provided transportation to extracurricular activities, ensuring punctuality.
- Coordinate medical appointments for all family members and follow up with health care providers
MAIL ASSOCIATE
TESLA
08.2021 - 04.2023
- Identify opportunities for improved operation to drive efficiencies
- USPS, UPS, FED-EX and other mail processing
- Increased mail delivery efficiency by accurately sorting and organizing over 500 pieces of incoming mail for distribution
- Provide training to staff in operation of equipment and procedures
- Ensured timely delivery of packages and correspondence by diligently processing outgoing mail according to company guidelines
- Help keep inventory of all supplies in mail areas
- Assisted colleagues with workload management, ensuring that all mail was processed promptly and accurately.
Office Manager
Platinum Dental
11.2019 - 12.2020
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy
- Utilized patient and staff feedback to maintain patient partnerships and increase revenue by $20,000 per month sometimes more
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $50,000 annual budget and supervising 10-12 employees
- Recommended ways to reduce overhead and cut printing costs, effectively saving practice $2,000 per month
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Assistant Store Manager
Oakley Vault
03.2013 - 01.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached up to 30 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations
- Approved regular payroll submissions for 20 employees within Kronos
- Managed scheduling for store shifts to always accomplish proper staffing
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Office Manager
Apex Dental
05.2015 - 10.2017
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
- Supervised and led team of dental hygienists and support staff of 30
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Completed bi-weekly payroll for 30 employees
- Performed billing, collection and reporting functions for office generating over $2.2 million annually
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Education
Bachelor of Science - Forensic Science
Utah Valley University
Orem, UT05.2011
Skills
- Documentation and Control
- Team Leadership
- Training and Development
- Payroll
- Policy and Procedure Modification
- Scheduling
- Credit and Collections
- Budgeting
- Strategic Planning
- Flexible and Adaptable
Timeline
Stay At Home Mom
Myself
04.2023 - Current
MAIL ASSOCIATE
TESLA
08.2021 - 04.2023
Office Manager
Platinum Dental
11.2019 - 12.2020
Office Manager
Apex Dental
05.2015 - 10.2017
Assistant Store Manager
Oakley Vault
03.2013 - 01.2019
Bachelor of Science - Forensic Science
Utah Valley University
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