Cassandra Dolan
Bloomfield
Summary
Experienced with providing support in coaching environments and enhancing team performance. Utilizes strong communication and organizational skills to foster positive team dynamics. Knowledge of training techniques and player development strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Paraprofessional
Poplar Bluff R-1 School District
09.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Substitute Teacher
Bloomfield R-14
09.2022 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Long term subbing
Manager/Lead Membership Representative
Saint Francis Healthcare System (Fitness Plus)
04.2014 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails.
Education
Bachelor of Arts - Elementary School Teaching
Western Governors University
Salt Lake City, UTAssociate of Arts - Elementary Education
Three Rivers College
Poplar Bluff05-2007
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Event planning and organization
- Safety awareness
- Individualized coaching
- Physical conditioning
- Physical and endurance training
Certification
- Certified Substitute
- Certified Bronze & Teal Level of USA Wrestling National Coaches Education Program
Timeline
Paraprofessional
Poplar Bluff R-1 School District
09.2024 - Current
Substitute Teacher
Bloomfield R-14
09.2022 - 05.2024
Manager/Lead Membership Representative
Saint Francis Healthcare System (Fitness Plus)
04.2014 - 04.2022
Bachelor of Arts - Elementary School Teaching
Western Governors University
Associate of Arts - Elementary Education
Three Rivers College
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