Summary
Overview
Work History
Education
Skills
Timeline
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CASSANDRA DONNELLE

Dallas,TX

Summary

Seasoned professional with 30+ years of diverse experience, including customer service, office coordination, and self-employment as a cosmetologist. Demonstrated proficiency in inventory management, order processing, and maintaining meticulous records. Seeking a Clinical Secretary role, bringing strong analytical, communication, and team collaboration skills.

Overview

30
30
years of professional experience

Work History

Production 2

Canadian Solar
08.2024 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Customer Service Associate

Amazon
06.2015 - 11.2023
  • Efficiently process and package customer orders, ensuring adherence to quality standards.
  • Utilize scanning technology to manage inventory and accurately fulfill shipment tasks.
  • Resolve operational issues through analytical reasoning, demonstrating proficiency in software applications relevant to customer service operations.

Cosmetologist

Self-Employed
01.1995 - 2020
  • Provide expert consultations to clients, ensuring a clear understanding of their preferences and requirements for personalized hair care and styling.
  • Develop and implement daily schedules for staff, optimizing operational efficiency and customer satisfaction.
  • Manage financial responsibilities, including bookkeeping, supply procurement, invoicing, and payroll processing, to maintain a seamless business operation.

Office Coordinator

Before and After Janitorial Service
06.2007 - 06.2013
  • Monitored and reported safety hazards, contributing to the well-being of clients and colleagues.
  • Managed inventory by procuring essential cleaning supplies to fulfill client service requirements.
  • Ensured the operational efficiency of cleaning equipment through regular inspections and maintenance.
  • Accurately recorded and submitted billing logs monthly, while effectively organizing invoices and expenditure files.

Education

Criminal Justice

Dallas Baptist University
Dallas, Texas

Cosmetologist, Cosmetology

Aladdin Beauty College
01.1994

Skills

  • Empathy
  • Communication Skills
  • Call-Center Experience
  • Problem-Solving Skills
  • Patience
  • Positive Attitude
  • Positive Language
  • Listening Skills
  • A Willingness to Go the Extra Mile
  • Personal Responsibility
  • Confidence
  • Tenacity
  • Authenticity
  • Adaptability
  • Attentiveness
  • Desire to Learn
  • Professionalism
  • Acting Ability
  • The Ability to Respond Quickly
  • Time Management Skills

Timeline

Production 2

Canadian Solar
08.2024 - 04.2025

Customer Service Associate

Amazon
06.2015 - 11.2023

Office Coordinator

Before and After Janitorial Service
06.2007 - 06.2013

Cosmetologist

Self-Employed
01.1995 - 2020

Criminal Justice

Dallas Baptist University

Cosmetologist, Cosmetology

Aladdin Beauty College

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CASSANDRA DONNELLE