Cassandra DyFoon
Emergency Medical Healthcare Professional
Castro Valley,CA
Summary
Fast-thinking Emergency Medical Technician with over fourteen years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Emergency Medical Technician II / Unit Assistant
Kaiser Permanente Hospital Foundation
9 2020 - Current
- Assisting with CPR or other life-saving interventions during a resuscitation of a patient.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Provided education to familiarize patients with medical treatments and self-care.
- Provided patient families with post- Emergency Room care instructions.
- Trained new EMT II on proper protocols and procedures in the Emergency Department.
- Collaborated with medical doctors and other healthcare professionals.
- Drawing blood on patients per the MD orders.
Radiology Technician Aide
Eden Medical Center
09.2019 - Current
- Enhanced patient comfort by providing compassionate care and assistance during radiology procedures.
- Assisted radiology technicians with positioning patients for optimal imaging results.
- Maintained a clean and organized work environment, ensuring efficient workflow and timely completion of tasks.
- Increased patient satisfaction through clear communication of procedural expectations and exceptional bedside manner.
- Improved patient throughput by efficiently preparing exam rooms and equipment between appointments.
- Explained imaging procedures to patients, offering comfort and assistance.
Unit Assistant/ Emergency Room Technician I
Kaiser Permanente Hospital Foundation
07.2010 - 04.2013
- Acted as a liaison between patients, families, and healthcare providers, enhancing overall communication and collaboration.
- Provided compassionate support to patients experiencing distress or anxiety related to their medical conditions or treatments.
- Assisted nurses with essential tasks, contributing to high-quality patient care and satisfaction.
- Coordinated patient transportation, promoting timely access to necessary medical services and treatments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Education
Bachelor of Arts - Sociology
California State University - East Bay
Hayward, CA 05.2001 - 2018.05
Associate of Arts - Sociology
Foothill College
Los Altos, CA 05.2001 - 2016.05
Skills
Basic Life Support
Certification
Basic Life Support for Healthcare Providers
Servicecommitteesprojects
- Kaiser Oakland Emergency Room Technician Academy (2023)
- Kaiser Oakland Pediatrics Committee (2023)
- Kaiser Oakland Unit Based Committee (2022- present)
- Kaiser EDPST Committee (Emergency Department Patient Safety Team) (2015-2020)
- Created and instructed R.U.S.T (Rarely Used Skills & Techniques) day for Emergency Room Technicians (2016, 2017)
- Urban Shield participant (2015)
Timeline
Advanced Cardiovascular Life Support
08-2026
California Phlebotomy Technician, CPT-02127355
07-2026
Pediatric Advanced Life Support
07-2025
Neonatal Resuscitation Program
07-2025
California Emergency Medical Technician, CA Reg. #E081121
06-2025
Basic Life Support for Healthcare Providers
07-2024
Radiology Technician Aide
Eden Medical Center
09.2019 - Current
Unit Assistant/ Emergency Room Technician I
Kaiser Permanente Hospital Foundation
07.2010 - 04.2013
Bachelor of Arts - Sociology
California State University - East Bay
05.2001 - 2018.05
Associate of Arts - Sociology
Foothill College
05.2001 - 2016.05
Emergency Medical Technician II / Unit Assistant
Kaiser Permanente Hospital Foundation
9 2020 - Current
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