CASSANDRA FARIAS
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Hardlines Merchandising Supervisor
Bealls Store
09.2024 - Current
- Assisted in inventory management and stock organization to ensure optimal product availability
- Supported visual merchandising efforts by arranging displays according to brand standards
- Collaborated with team members to maintain cleanliness and safety standards in the workspace
- Participated in training sessions on merchandising techniques and customer engagement strategies
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
Fast Food Worker
Arbys Restaurant
09.2024 - 06.2025
- Operated cash register, processing customer transactions efficiently and accurately.
- Prepared and assembled food items according to safety standards and company guidelines.
- Maintained cleanliness of workstations, ensuring compliance with health regulations.
- Assisted in training new employees on operational procedures and customer service practices.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Monitored inventory levels, notifying management of shortages to ensure product availability.
Inventory Control Clerk
Smithfield
06.2024 - 08.2024
- Monitored inventory levels to ensure adequate stock availability and minimize shortages.
- Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
- Collaborated with team members to improve inventory accuracy through effective communication and training.
- Processed incoming shipments, verifying quantities against purchase orders for accuracy.
- Supported customer service representatives in resolving order issues by providing accurate inventory information.
Warehouse Order Picker
Amazon
11.2023 - 02.2024
- Picked and packed orders accurately, ensuring timely delivery to customers.
- Collaborated with team members to optimize workflow and reduce processing times.
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Operated order picker and pallet jacks to efficiently move inventory throughout warehouse.
Warehouse Receiver
The Container Store
10.2022 - 09.2023
- Received and inspected incoming shipments for quality and accuracy.
- Coordinated with shipping teams to streamline inventory management processes.
- Operated pallet jacks to efficiently move products within the warehouse.
- Documented discrepancies in shipments, initiating corrective actions as needed.
- Assisted in training new staff on safety protocols and operational procedures.
- Ensured workplace safety by maintaining a clean and organized receiving area, reducing potential hazards for employees.
Inventory Control Associate
Amazon
08.2018 - 11.2022
- Managed inventory levels to optimize stock availability and reduce shortages.
- Assisted in physical inventory counts, ensuring all items were accurately accounted for in a timely manner.
- Trained new associates on inventory management processes and best practices for efficiency.
- Oversaw regular cycle counts, ensuring compliance with company standards and regulatory requirements.
- Coordinated with other departments to address any discrepancies or issues related to inventory management.
Operations Associate
JCPenney
11.2014 - 09.2018
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Streamlined operational workflows, enhancing efficiency across departments.
- Collaborated with cross-functional teams to improve merchandise presentation and customer experience.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Assistant Manager
Arby's
03.2007 - 12.2016
- Led team in daily operations to enhance service delivery and customer satisfaction.
- Conducted regular audits of operational procedures, ensuring compliance with company standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Floor Associate
Walmart
07.1998 - 08.2006
- Delivered exceptional customer service, assisting customers in product selection and inquiries.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Assisted in inventory management, tracking stock levels and restocking merchandise as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
- Contributed to maintaining safety standards, minimizing risks for both staff and customers.
Education
High School Diploma -
Porterville High School
Porterville, CASkills
- Merchandise planning
- Promotional strategies
- Reliable and punctual
- Time management
- Customer service
- Teamwork
Timeline
Hardlines Merchandising Supervisor
Bealls Store
09.2024 - Current
Fast Food Worker
Arbys Restaurant
09.2024 - 06.2025
Inventory Control Clerk
Smithfield
06.2024 - 08.2024
Warehouse Order Picker
Amazon
11.2023 - 02.2024
Warehouse Receiver
The Container Store
10.2022 - 09.2023
Inventory Control Associate
Amazon
08.2018 - 11.2022
Operations Associate
JCPenney
11.2014 - 09.2018
Assistant Manager
Arby's
03.2007 - 12.2016
Sales Floor Associate
Walmart
07.1998 - 08.2006
High School Diploma -
Porterville High School
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