Cassandra Garcia
Commerce,CA
Summary
Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. A hardworking person with the ability provide friendly support to every customer. Seek to apply three years of related experience and take on new position. Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at costumer service with great attention to detail and organization skills.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Nordstrom
Torrance, California
01.2020 - 11.2022
- Resolved discrepancies between physical count results and system generated reports.
- Communicated effectively with team members on matters related to work assignments.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Conducted assessments of employee performance to identify areas needing improvement.
- Assisted in the development of job aids, presentations, videos, and other instructional materials used during training sessions.
- Presented training programs on warehouse operations and processes to onboard new employees.
Customer Service Supervisor
Los Jalisciences Meat market
Lawndale, CA
05.2018 - 01.2020
- Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved issues with cash registers, card scanners and printers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Welcomed customers, offering assistance to help find necessary store items.
- Operated cash register, collected payments and provided accurate change.
- Monitored sales events, added new merchandise and rang up purchases.
Education
Associate of Science - Computer Science And Programming
Rio Hondo College
Whittier, CA05-2025
Skills
- Inventory controls
- Transcribing
- Team building
- Organization
- Planning and coordination
- Supervision
- Relationship development
- Project organization
- Customer service
- Communications
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Associate
Nordstrom
01.2020 - 11.2022
Customer Service Supervisor
Los Jalisciences Meat market
05.2018 - 01.2020
Associate of Science - Computer Science And Programming
Rio Hondo College
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