Cassandra Gentile
San Dimas,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server
Front Porch Communities
09.2021 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Beauty Consultant
Target
10.2019 - 05.2020
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Key Holder
The Bath Workshop
12.2017 - 06.2019
- Enhanced customer experience by providing exceptional service and creating custom products.
- Increased store sales by creating visually appealing merchandise displays and product designs.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Conducted regular audits of inventory levels to identify discrepancies or potential issues in stock management processes efficiently.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Promoted business' development by building and maintaining relationships with new clients.
Front End Supervisor
Ross Dress For Less
03.2016 - 06.2017
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Maximized sales opportunities by promoting in-store offers, credit card applications, and loyalty programs at the point of purchase.
- Created employee schedules to align coverage with forecasted demands.
Education
High School Diploma -
San Dimas High School
San Dimas, CA06.2015
Skills
- Point of Sale Operation
- Cash Counting
- Customer Service
- File Management
- Supply Restocking
- Hospitality Service Expertise
- Sales Techniques
- Cash Handling
- Staff Oversight
- Safety Enforcement
- Product Demonstrations
- Database Management
Timeline
Server
Front Porch Communities
09.2021 - Current
Beauty Consultant
Target
10.2019 - 05.2020
Key Holder
The Bath Workshop
12.2017 - 06.2019
Front End Supervisor
Ross Dress For Less
03.2016 - 06.2017
High School Diploma -
San Dimas High School
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