Cassandra Gerne

John F. Kennedy Airport - Terminal 1

• Developed and implemented a standardized process for forecasting and tracking projected PT/OT costs across all contractors.
• Created and distributed weekly billing logs with contractor-specific tracking numbers to streamline PT/OT submissions.
• Maintained a master log of all T&M tickets, verified data for compliance, and coordinated directly with trade contractors.
• Processed T&M documentation via DocuSign to ensure timely review and approval workflows.
• Served as the primary contact for trade contractors on PT/OT billing procedures, fostering collaboration and accountability.
• Compiled and delivered weekly labor cost data and trend analysis to support executive-level decision-making.
• Acted as the Authorized Signatory for Prolego at JFK Terminal 4, managing credentialing and security compliance.

LaGuardia Airport – Terminal C

• Utilized Procore to create, manage, and track cost events, ensuring accurate documentation and budget visibility.
• Reviewed change orders and validated T&M tickets (up to $900K), cross-checking certified payroll, and labor agreements.
• Maintained MWBE documentation and compliance logs for all subcontractors, and managed daily contractor reports via GoFormz.
• Acted as the primary liaison for SIDA credentialing, verifying, and scheduling airport security clearances.
• Processed monthly invoicing for telecom and office equipment providers, supporting Delta operations at LGA and JFK.

• Provided comprehensive administrative support to a full-service residential appraisal firm.
• Managed appraisal team schedules to meet client deadlines, and support efficient project workflows.
• Oversaw firm-wide email communications, and maintained updates across the company website and phone hotline.
• Uploaded appraisal reports and revisions to internal and client-facing databases, ensuring data accuracy and accessibility.

• Provided high-level administrative support for a firm specializing in project management training, consulting, and tools.
• Expanded the company’s professional network by converting historical student rosters into over 2,000 LinkedIn connections.
• Developed course support materials aligned with PMI’s PMBOK Guide to enhance student curricula across multiple levels.
• Assisted in organizing training assets and streamlining content delivery to improve client experience and outcomes.

• Provided daily care and support for geriatric patients, charted progress, and ensured comfort and dignity in a short- and long-term care facility.