Cassandra Gilbertson

-Created schedules for all the Front of House staff, making sure all employees were satisfied with their schedules

-Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

-Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

-Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.

-Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

-Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

-Handled cash transactions accurately, contributing to balanced daily financial reports.

-Assisted in training new hires, providing guidance on restaurant standards and best practices.

-Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

-Starting off the guests experience by being friendly and attentive

-Taking reservations and organizing them in an efficient manner

-Taking guests to their assigned tables

-Creating a chart to make sure that all servers were receiving the correct amount of business.

-Greeting guests and engaging in friendly conversation to make them feel more at home.