Cassandra Gonzalez
Tyler,TX
Summary
Organized and reliable assistant ready to add value to your practice. Years of hands-on experience in preparing and performing routine procedures and solid experience in scheduling, insurance, billing and taking payments. Independent at managing all necessary duties without supervision which have helped me reach a lead position in previous offices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant / Receptionist
Holly Tree Dental
Tyler, TX
07.2019 - Current
- Work chair-side as dentists examine and treat patients
- Made patients as comfortable as possible in the dental chair
- Prepare patients for treatment
- Prepared trays setups for dental procedures and keeping rooms stocked as needed
- Helps with office duties to schedule and confirm appointments
- Maintain/ Manage patient flow to minimize waiting
- Track doctor production/Same day treatment.
Dental Assistant / Receptionist
Bethesda Health Clinic
Tyler, TX
07.2016 - 05.2019
- Greeting and dismissing patients with proper instruction
- Processed all insurance forms and processed payment as required
- Coordinated appointment schedules for the dentist
- Chair side assisting the dentists with exams, surgical procedures
- Properly sterilize dental equipment and examinations rooms
- Routinely completed inventory, supply orders and restocked supplies.
Education
High School Diploma -
Robert E. Lee
Tyler, TX06.2016
Skills
Provide an excellent experience for every patient that enters the building
Answering phone calls and scheduling appointments
Verifying and submitting insurance
Processing payments, billing, and collections
Sending statements
Multitasking and time management skills
Dental radiographs
Sterilize and disinfect instruments and equipment according to regulations
Assist the dentist through 4-handed dentistry
Enter treatment plans into patients' charts
Assists in variety of procedures, including; crowns; composite restorations; root canals; extractions; implant placements; sinus lifts; bone grafts; upper and lower frenectomies, gingivectomies and nitrous, oral conscious and intravenous sedation appointments
Fabricate temporary crowns and veneers for both restorative and cosmetic purposes
Excellent knowledge in Patterson Eaglesoft software
Track and check Lab cases
Seat dentures and partials
Order necessary materials
Keep the dental room clean and well-stocked
Undertake lab tasks as instructed by taking and pouring impressions
Train new team members to work efficiently and according to protocol
Translate for Spanish-speaking patients whenever necessary
Ability to learn from mistakes
Certification
- Tyler Junior College - Certification : Registered Dental Assistant 2017
- CPR Certification
- Nitrous Oxide Certification
Languages
Spanish
Professional Working
Timeline
Dental Assistant / Receptionist
Holly Tree Dental
07.2019 - Current
Dental Assistant / Receptionist
Bethesda Health Clinic
07.2016 - 05.2019
High School Diploma -
Robert E. Lee