Cassandra Griffin
Bremerton,WA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Top-notch [Job Title] delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences. Closed business [Number] nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Fuzzy Navel Tavern
Bremerton, WA
08.2015 - 08.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Certified Nursing Assistant
Pattis Place Adult Family Home
Port Orchard, WA
03.2011 - 04.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Education
GED -
Olympic College
Bremerton, WA04.2005
Skills
- Customer Needs Assessments
- Bar Operations and Logistics
- Changing Beer Kegs
- Employee Performance Evaluations
- Suggestive Selling
- Menu Memorization
- Monitoring Alcohol Consumption
- Ability to Lift 30 Pounds
- Glassware Polishing
- Alcohol Ordering
- Customer Preferences
- Patron Rapport
- Hospitality and Guest Service
Timeline
Bartender Shift Manager
Fuzzy Navel Tavern
08.2015 - 08.2017
Certified Nursing Assistant
Pattis Place Adult Family Home
03.2011 - 04.2013
GED -
Olympic College
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