Summary
Overview
Work History
Education
Skills
Websites
References
Work Preference
Timeline
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CASSANDRA HARDEMAN

Las Vegas,NV

Summary

Enthusiastic human resource manager with 13 years of experience in a fast-paced environment, participating in the classification and management of HR functions, as well as success in simultaneously managing multiple projects. Proficient in Word, PowerPoint and Excel. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Loan Operations Specialist

Tesla
Las Vegas, NV
01.2020 - 04.2024
  • Provided support to lenders during the underwriting process by providing requested documentation within specified deadlines.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Developed loan contracts and explained contract terms to clients.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Informed customers of loan application requirements and deadlines.
  • Collaborated with company teams to expedite loan approval processes.

Document Generation Specialist

SolarCity/Tesla
Las Vegas, NV
09.2015 - 01.2020
  • Performed administrative tasks such as filing documents, completing paperwork and data entry into computer systems.
  • Ensured that all necessary documents were completed accurately prior to submitting them for approval.
  • Ensured accuracy and completeness of all documents prior to archiving or distribution.
  • Coordinated with internal teams to ensure compliance with company policies related to document control.
  • Participated in meetings to discuss new projects and their associated documentation requirements.

Cashier

United States Air Force
Montgomery, AL
10.2014 - 08.2015
  • Issue receipts, refunds, credits, or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Process merchandise returns and exchanges
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Compute and record totals of transactions
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Request information or assistance using paging systems.

Personnelist

United States Air Force
Montgomery, AL
07.2001 - 09.2014
  • Completed personnel action requests, source documents and updated master personnel records
  • Managed retention programs, assisted personnel in making career decisions and advised on benefit programs
  • Ensured compliance with personnel policies, directives and procedures
  • Supervised five person section at 50% manned in executing all retirement/separations, extensions and assignments
  • Oversaw the development, coordination, and execution of all squadron operational and contingency plans
  • Developed Career Development Course (CDC) pre-exam procedure; administered to Airman-ensured 100% End of Course (EOC) pass rate w/80% test avg
  • Co-established duty status programtrained 45 Commander Support Staff (CSS) personnelists; improved individual accountability by 90%
  • Set-up squadron Unit Control Center (UCC), revamped processes/continuity booksmission requirements met faster w/0 discrepancies
  • Responsible for largest UCC on Maxwell AFBensured accountability of 800+ personnel & 80 buildings Ensured 67 enlisted/28 officers are certified in readiness, ancillary & field training and worldwide deployable.

Security Forces Member

United States Air Force
Hampton, VA
09.1997 - 07.2001
  • Led, managed, supervised and performed protection duties, including use of deadly force to protect personnel and resources
  • Provided armed responses
  • Detected and reported presence of unauthorized personnel and activities
  • Provided top-notch security; foiled exit plan of shoplifters, members detained and merchandise returned
  • Provided safety and security for military and civilian personnel working in Saudi Arabia, Kuwait, and Italy.

Education

Associate of Arts - Human Resource Management

Community College of the Air Force
Montgomery, AL
01.2009

Associate of Applied Science - Criminal Justice

Community College of the Air Force
Montgomery, AL
01.2009

Skills

  • Sales and Marketing
  • Speaking
  • Customer and Personal Service
  • Active Listening
  • Time Management
  • Administration and Management
  • Personnel and Human Resources
  • Complex Problem Solving
  • Conflict resolution techniques
  • Strong attention to detail
  • Documentation Review
  • Complaint Handling
  • Loan Processing Coordination
  • Attention to Detail
  • Customer Relations
  • Written Communication
  • Continuous Improvement
  • Excellent Communication
  • Problem-solving abilities
  • Relationship Building
  • Organizational Skills
  • Oral and Written Comprehension
  • Microsoft Office
  • Customer service-focused
  • Adaptability and Flexibility
  • Multitasking
  • Data Entry
  • Goal Setting

Websites

References

References available upon request.

Work Preference

Timeline

Loan Operations Specialist

Tesla
01.2020 - 04.2024

Document Generation Specialist

SolarCity/Tesla
09.2015 - 01.2020

Cashier

United States Air Force
10.2014 - 08.2015

Personnelist

United States Air Force
07.2001 - 09.2014

Security Forces Member

United States Air Force
09.1997 - 07.2001

Associate of Arts - Human Resource Management

Community College of the Air Force

Associate of Applied Science - Criminal Justice

Community College of the Air Force

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CASSANDRA HARDEMAN