Cassandra Hardin
Herscher,IL
Summary
Accomplished General Laboratory Supervisor with a robust background at Alverno Laboratories, adept in equipment troubleshooting and fostering team collaboration. Excelled in enhancing laboratory processes, ensuring precision in diagnostics through rigorous quality control. Demonstrated exceptional project management and interpersonal skills, significantly improving operational efficiency and staff proficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Laboratory Supervisor
Alverno Laboratories
03.2021 - Current
- Investigate and resolve issues related to laboratory processes and procedures.
- Prepare employee schedules and enter payroll.
- Assign, conduct and submit CAP surveys.
- Perform quality control, linearity and other biannual studies to ensure lab equipment is functioning properly.
- Collaborate with other healthcare professionals to develop new procedures and protocols.
- Validate new analyzers and equipment.
MT Coordinator
Alverno Laboratories
04.2020 - 03.2021
- Worked in all laboratory departments including Chemistry, Hematology, Coagulation, Urinalysis, Blood Bank, Microbiology, and phlebotomy
- Strived to improve Turn Around Times and increase patient care
- Created quality control reports on monthly basis.
- Maintained equipment and facilities in good working order.
- Perform training and competency for all laboratory technical staff.
Medical Laboratory Scientist
Riverside
08.2013 - 04.2020
- Worked as a generalist in all departments
- Documented test results using computerized and manual transcription methods.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Medical Laboratory Science
Austin Peay State University
Clarksville, TN08-2019
Associate of Science - Medical Laboartory Technician
Kankakee Community College
Kankakee, IL05-2013
Skills
- Schedule Management
- Project Management
- Equipment Troubleshooting
- Documentation And Reporting
- Policy and procedure updates
- Training and mentoring
- Performance Reviews
- Verbal and written communication
Certification
ASCP certified
Timeline
General Laboratory Supervisor
Alverno Laboratories
03.2021 - Current
MT Coordinator
Alverno Laboratories
04.2020 - 03.2021
Medical Laboratory Scientist
Riverside
08.2013 - 04.2020
Bachelor of Science - Medical Laboratory Science
Austin Peay State University
Associate of Science - Medical Laboartory Technician
Kankakee Community College
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