Cassandra Hayes
Endwell
Summary
Dynamic Wound Ostomy Continence Nurse at UHS with expertise in care plan implementation and patient management. Proven ability to enhance patient recovery through effective wound management and compassionate communication. Skilled in chemotherapy administration, fostering a supportive environment for cancer patients while ensuring adherence to HIPAA protocols. Committed to delivering exceptional nursing care and improving patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wound Ostomy Continence Nurse
UHS
01.2020 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Performed routine wound care and dressing changes on schedule.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
Staff Nurse, Oncology
UHS
01.2020 - Current
- Implemented medication and IV administration, catheter insertion, and airway management.
- Verified safe ordering, administration and monitoring of chemotherapy via IV, IM, SQ and PO routes.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
Education
Associate of Science - Nursing
SUNY Corning Community College
Corning, NY01-2024
Bachelor of Science - Nursing
Capella University
01-2024
Associate of Arts - Arabic Studies
SUNY At Binghamton
Binghamton, NY01-2013
Associate of Science -
SUNY Broome Community College
Binghamton, NY01-2008
High School Diploma -
Binghamton High School
Binghamton, NY06-2006
Skills
- Care plan implementation
- Medication and IV administration
- Nursing staff development
- HIPAA protocol adherence
- Wound management
- Inpatient care
- End-of-life care
- Chemotherapy administration
- Cancer patient management
- Interpersonal and written communication
- Patient management and safety
- Symptom management
- Care planning
Certification
ONS Chemotherapy Certification
BLS/CPR
Timeline
Wound Ostomy Continence Nurse
UHS
01.2020 - Current
Staff Nurse, Oncology
UHS
01.2020 - Current
Associate of Science - Nursing
SUNY Corning Community College
Bachelor of Science - Nursing
Capella University
Associate of Arts - Arabic Studies
SUNY At Binghamton
Associate of Science -
SUNY Broome Community College
High School Diploma -
Binghamton High School
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