Cassandra Hayes
Arrowhead Regional Medical Center
Atlanta
1
Certification
13
years of professional experience
Dedicated Chiropractic Assistant with expertise in neurological evaluation, manual therapy, and patient care. Proven ability to streamline appointment scheduling and insurance verification, enhancing clinic operations and patient satisfaction.
Detail-oriented professional with extensive experience in patient care and rehabilitation exercises. Skilled in managing clinic workflow through effective scheduling and insurance processes. Committed to fostering a collaborative environment and training staff to uphold best practices in patient care.
Work History
Certified Chiropractic Assistant
13 Years 3 Months- Assisted in patient intake and evaluated medical histories to inform treatment plans.
- Managed scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Educated patients on chiropractic care protocols, enhancing understanding of treatment benefits.
- Developed and maintained electronic health records, ensuring accuracy and compliance with regulations.
- Trained new staff on office procedures and patient care best practices, fostering a knowledgeable team environment.
- Streamlined billing processes by coordinating insurance verifications and patient payments effectively.
X-Ray Technician
13 Years 3 Months- Operated advanced imaging equipment to perform X-ray examinations and ensure high-quality images.
- Collaborated with radiologists to discuss patient cases and optimize imaging techniques for accuracy.
- Maintained compliance with safety protocols and radiation protection standards during all procedures.
- Trained new technicians on proper equipment usage and best practices for patient care.
Education
- Honor Roll [Semester and Year]
Skills
Neurological evaluation
Manual therapy
Functional movement
Stretching techniques
Scheduling appointments
Medical coding
Therapeutic modalities
Ultrasound therapy
Rehabilitation exercises
Traction application
Insurance verification
Patient care
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- CMA - Certified Medical Assistant
Languages
English
Professional Working
Timeline
Certified Chiropractic Assistant
Arrowhead Regional Medical Center
07.2012 - 10.2025Read More
X-Ray Technician
Arrowhead Regional Medical Center
07.2012 - 10.2025Read More
Everest College
Read More