Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassandra Hernandez

Colton,CA

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Productive professional committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality. Accomplished Office Clerk with dedication to long-term planning and effective day-to-day productivity. Skilled at data entry and leadership skills. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

6
6
years of professional experience

Work History

Office Clerk

Sherion staffing
San Bernardino, CA
08.2021 - Current
  • Updated customer accounts information in the database system accurately.
  • Resolved customer complaints promptly and professionally.
  • Assisted with the preparation of presentations by gathering data from various sources.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Performed data entry tasks into various databases as needed.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.

Mail Sorter

Kelly Services
Ontario, CA
04.2020 - 09.2020
  • Sorting Mail and make sure it was in the correct packaging.
  • Maintained accurate records of all processed items.
  • Processed outgoing mail using postage meters and scales.

Warehouse Worker

CTDI - Communications Test Design
Fontana , CA
10.2018 - 01.2019
  • Operated scanners, computers, and other equipment to track orders.
  • Assembled orders according to customer requests.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Inspected incoming shipments for damage or discrepancies.
  • Verified accuracy of incoming shipments against purchase orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Education

High School Diploma -

Pathways Academy
Detroit, MI
01-2018

Skills

  • Billing and coding
  • Records Management
  • File Organization
  • Data Entry
  • Data Management
  • File Maintenance
  • Customer Support

Languages

English
Professional
Spanish
Professional

Timeline

Office Clerk

Sherion staffing
08.2021 - Current

Mail Sorter

Kelly Services
04.2020 - 09.2020

Warehouse Worker

CTDI - Communications Test Design
10.2018 - 01.2019

High School Diploma -

Pathways Academy
Cassandra Hernandez