Summary
Skills
Education
Timeline
Overview
Work History
Work Availability
Accomplishments
Quote
AdministrativeAssistant
Cassandra Hill

Cassandra Hill

Management
Lewisville,TX

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Store Management position. Ready to help team achieve company goals.

Skills

  • Customer-oriented
  • Point of Sale (POS) system operation
  • Quick learner
  • Skilled upseller
  • Accustomed to shift work
  • Restaurant operations
  • Dedicated team player
  • Carbonated beverage dispenser cleaning and maintenance
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Friendly and helpful
  • Good with numbers and math
  • Fast and efficient service worker

Education

Bachelor of Science - Business Adminstration

University of North Texas
Denton, TX
01.2022 - 12.2025

Timeline

Co-Manager

Ollies Bargain Outlet
10.2024 - Current

Bachelor of Science - Business Adminstration

University of North Texas
01.2022 - 12.2025

Regional Training Manager

Dollar General Store
10.2021 - 10.2024

Assistant Store Manager of Operations

Circle K Convenience Store
08.2018 - 09.2021

Residential Property Manager

Mac-Re
02.2008 - 02.2010

Overview

4
4
years of post-secondary education
17
17
years of professional experience

Work History

Co-Manager

Ollies Bargain Outlet
10.2024 - Current
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.

Regional Training Manager

Dollar General Store
10.2021 - 10.2024
  • Promoted knowledge sharing among staff members by organizing frequent networking events focused on industry trends and best practices.
  • Collaborated with cross-functional teams to customize training materials for various departments.
  • Increased overall workplace efficiency through the implementation of effective training strategies.
  • Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.

Assistant Store Manager of Operations

Circle K Convenience Store
08.2018 - 09.2021
  • Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.

Residential Property Manager

Mac-Re
02.2008 - 02.2010
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 or more staff members.

Quote

Never let yesterday use up too much of today.
Will Rogers

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