Cassandra Hipps
Lovingston,VA
Summary
Experienced professional focused on meeting or exceeding objectives seeking HR Coordinator position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
10
10
years of professional experience
Work History
Talent Consultant/Recruiter
Adecco
Waynesboro , VA
10.2021 - Current
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Partnered with clients to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Acted as staff member advocate, encouraging and supporting Senior Selling Branch Managers to identify and resolve conflicts.
- Oversaw HR needs for 50 + employee operation across 7 locations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
Nail Technician • Assistant Manager • Manager
Wintergreen Spa
Wintergreen , VA
10.2016 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Completed consultations with spa guests to determine nail care needs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Communicated effectively with management concerning important customer issues.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed over 15 employees
Retail Tech • Cashier
Ski Barn Wintergreen
11.2015 - 10.2016
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Office Manager
US Lawns
Afton, VA
08.2015 - 09.2016
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
Production Assembler
Urostomy, Hollister
Stuarts Draft, VA
09.2012 - 06.2013
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated production machinery safely to reduce workplace accidents.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
Manager
Kentmere Dairy Farm, North Point Farm Inc
02.2010 - 03.2011
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Some College (No Degree) - Business
Bridgewater College
Bridgewater, VASome College (No Degree) - Nursing
Piedmont Community College
Charlottesville, VAHigh School Diploma -
Fort Defiance High School
Fort Defiance, VA06.2008
Skills
- Attention to Detail
- Conflict Resolution
- Time Management
- Customer Service
- Communication
- Leadership
- Recruitment Management
- Employee Hiring
- In-Person and Telephone Interviewing
- Work Complaint Handling
- Employment Recordkeeping
- Candidate Searching
Accomplishments
- Used Microsoft Excel and One note to develop candidate tracking sheets
- Implemented the use of task list and calendar sharing among the management team.
- Implemented an improved notification system for desk staff
Timeline
Talent Consultant/Recruiter
Adecco
10.2021 - Current
Nail Technician • Assistant Manager • Manager
Wintergreen Spa
10.2016 - 10.2021
Retail Tech • Cashier
Ski Barn Wintergreen
11.2015 - 10.2016
Office Manager
US Lawns
08.2015 - 09.2016
Production Assembler
Urostomy, Hollister
09.2012 - 06.2013
Manager
Kentmere Dairy Farm, North Point Farm Inc
02.2010 - 03.2011
Some College (No Degree) - Business
Bridgewater College
Some College (No Degree) - Nursing
Piedmont Community College
High School Diploma -
Fort Defiance High School
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