Cassandra Hjelm
Woodbridge,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Warehouse Supervisor
CARQUEST
02.2012 - 05.2013
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Managed merchandise inventory transactions.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Warehouse Worker
CARQUEST
02.2009 - 11.2011
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Maintained clean, orderly work environment free of hazards.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
No Degree - Medical Assisting
Maric College
Oceanside, CA08.2000
High School Diploma -
Mount Vernon High School
Alexandria, VA06.1992
Skills
- Warehouse Operations
- Shipping and receiving
- Shipping and receiving operations
- Material Handling
- Staff Management
- Quality Checks
- Stock counts
- Inventory Replenishment
- Order pulling
- Quality Assurance
- Inventory and Stocking
- Staff Supervision
Timeline
Warehouse Supervisor
CARQUEST
02.2012 - 05.2013
Warehouse Worker
CARQUEST
02.2009 - 11.2011
No Degree - Medical Assisting
Maric College
High School Diploma -
Mount Vernon High School
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