Cassandra Holcomb
Chicago,IL
Summary
Astute and methodical candidate with significant background working with mortgage customers. Proficient in reviewing extensive applications and supporting documentation. Maintains consistent pipelines and quick turnaround times with skilled handling of each customer's needs.
Overview
16
16
years of professional experience
Work History
Mortgage Underwriter I
U.S. Bank
08.2020 - 09.2023
- Approved or denied loans based on established criteria and underwriting guidelines within 24 hour turn times.
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
Mortgage Loan Processor III
U.S. Bank
08.2017 - 08.2020
- Provided support to loan officer and underwriter teams by ensuring timely and accurate processing of mortgages
- Managed volume of 50+ loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Loan Processor
Cornerstone Home Lending
08.2015 - 01.2016
- Ensured accuracy of client information, verifying data collected and updating records as needed
- Managed client pipeline of 50+ applications
Loan Officer Assistant
U.S. Bank
10.2014 - 08.2015
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Answered inquiries and provided superior customer service to clients.
Mortgage Loan Processor II
U.S. Bank
05.2013 - 06.2014
- Received Faster Processor of 2013 award and Processor of the Month award 4 times within our processing center
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Loan Processor
iFreedom Direct
07.2010 - 05.2013
- Pre-underwrote loans for all of processing prior to submission to underwriting
- Specialized FHA/VA loans.
Government Insuring Manager
Primary Residential Mortgage
06.2007 - 01.2010
- Insured government loans; FHA, VA, and USDA
- Reduced department average days of insuring loans from 90 days to 15 days
Education
No Degree - Computer Science
Salt Lake City Community College
West Valley City, UTHigh School Diploma -
Bingham High School
South Jordan, UTSkills
- Documentation Review
- Underwriting guidelines
- Residential mortgage lending regulations
- Application Analysis
- Debt-to-Income Ratios
- Asset Appraisal
- Collateral Valuation
- Attention to Detail
- Decision-Making
- Regulatory Compliance
- Analytical and Critical Thinking
- Customer service-focused
Timeline
Mortgage Underwriter I
U.S. Bank
08.2020 - 09.2023
Mortgage Loan Processor III
U.S. Bank
08.2017 - 08.2020
Loan Processor
Cornerstone Home Lending
08.2015 - 01.2016
Loan Officer Assistant
U.S. Bank
10.2014 - 08.2015
Mortgage Loan Processor II
U.S. Bank
05.2013 - 06.2014
Loan Processor
iFreedom Direct
07.2010 - 05.2013
Government Insuring Manager
Primary Residential Mortgage
06.2007 - 01.2010
No Degree - Computer Science
Salt Lake City Community College
High School Diploma -
Bingham High School
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