Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Food Service Worker
Compass Group USA/ SCAD
12.2023 - Current
Prepared and served meals following safety and sanitation guidelines.
Collaborated with team members to ensure efficient food service operations.
Provided support during special events and catering functions, ensuring consistent quality across all offerings.
Assisted head chef in preparing and presenting high-quality dishes in fast-paced kitchen environment.
Greeted customers at counter to fulfill requests and answer questions.
Medical Coding and Billing Specialist
Kids And Teens Primary Healthcare
10.2025 - 01.2026
Managed accurate coding for pediatric services, ensuring compliance with regulations and standards.
Reviewed and resolved billing discrepancies, enhancing revenue cycle efficiency.
Collaborated with healthcare providers to obtain necessary documentation for claims processing.
Implemented process improvements that reduced claim denial rates and expedited reimbursement timelines.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Communicated with insurance companies to research and resolved coding discrepancies.
Ensured accurate coding of medical records using ICD-10 and CPT guidelines.
DISPATCHER OFFICE ASSISTANT
BSI LLC
02.2020 - 10.2023
Manage staff’s schedules and coordinates daily assignments for optimal security with minimal disruption to operations
Prepare daily work and run schedules
Screen or answer email messages to support consistent and timely communication
Processes bills and invoices
Handles administrative functions, including filing, typing, copying, and faxing
Answers incoming phone calls and directed to appropriate personnel
Complete incident reports for management and law enforcement officials.
Prep Cook
Flik/Westminster
09.2022 - 07.2023
Prepared and assembled ingredients for daily menu items, ensuring freshness and quality.
Maintained cleanliness and organization of kitchen workspace to uphold safety standards.
Collaborated with kitchen staff to ensure timely completion of meal services, maintaining customer satisfaction.
Set up three line stations with proper tools and products, quality-checked foods and maintained line equipment.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Followed orders from head chef to establish productive and timely preparation of meals.
HOSPITAL SERVICE TECHNICIAN
Stericycle
12.2021 - 08.2022
Travels between healthcare facilities to proactively monitor, collect, and exchange waste containers for various sites.
Maintain Sharps Management Service, and Pharmaceutical Waste Controlled.
Operated and maintained hospital equipment ensuring compliance with safety standards.
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
Contributed to the positive reputation of the hospital by consistently exhibiting professionalism and excellent customer service skills when interacting with patients, families, and staff members.
Moved and loaded drums and containers weighing as much as 50 pounds.
FOOD AND NUTRITION ASSISTANT
Emory Healthcare
09.2019 - 12.2021
Follow infection-control and prevention processes to minimize risks to vulnerable patients
Ability to make sound judgments while quickly processing information
Set up patient/guest trays accurately and timely according to menu items chosen
Transported trays to bedside within 45 minutes of order
Operated cash register during service times and counts cash drawer after each meal, preparing cash report and deposit
Addressed concerns quickly to avoid lasting issues
Assisted patients with selecting foods from menus based on dietary orders
Minimized spoilage risks by rotating stock according to first-in-first-out processes.
School Nutrition Assistant
Clayton County Public Schools
11.2016 - 09.2019
Prepared food according to planned menus, using approved school recipes and safe food handling procedures
Cleaned and maintain a safe and sanitary kitchen
Label and prepare food for proper storage
Operated cash register, computer, and/or utilize roster system
Communicated and interact positively with student, teachers, staff, parents, and community
Monitor use of government food commodities to ensure that proper procedures are followed
Compiled and Maintain records of food use and expenditures.
Teacher’s Aide
ABC's For Tots
01.2014 - 11.2016
Helped maintain professional, learning-focused environments to support student development
Cleaned classrooms to maintain health and sanitation standards
Supported lead teacher in grading assignments, maintaining records, and preparing for class sessions
Collaborated with lead teacher to identify and address students' behavioral issues
Lead small groups in planned activities, projects, and reading lessons
Set up activity stations to give children opportunities to play and explore class concepts
Monitors outdoor recess and physical education activities for compliance with rules and safety guidelines
Assisted instructional staff with implementing lessons and activities for full classes and small groups
Supervised children on field trips to maintain safety and foster cultural learning experiences
Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage
Enforced rules for behavior and procedures to maintain order among class.