Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Jackson

Cincinnati,OH

Summary

Dynamic Support Specialist with a proven track record at 4c for Children, excelling in service excellence and office administration. Recognized for meticulous attention to detail and strong organizational abilities, I effectively coordinated training materials and events, enhancing team collaboration and client interactions. Committed to fostering positive relationships and ensuring operational efficiency.

Overview

25
25
years of professional experience

Work History

Support Specialist

4c for Children
10.2023 - Current

Prepare and distribute training material.

Assist with the annual Conference preparation and planning,

Schedule and/or coordinate meetings. appointments, and trainings.

Answer the Central Registrar phone,

Interact with clients in person and via our website LiveChat feature.

Collaborate with other team members on various projects.

Coordinate and order food for special meetings and events (i.e. All Staff Meeting , retirement parties and birthday, anniversary celebrations).

Responsible or ordering and stocking office and kitchen supplies.

Other duties and special projects as needed.



Receptionist

4c for Children
07.2010 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responsible for the inventory and ordering of office and kitchen supplies.
  • Acted as the liason with the property management to ensure cleanliness and maintenance on our floor.
  • Responsible for ordering and stocking the coke machine.
  • Supported all teams with special projects as needed.
  • Mail - incoming and outgoing


Human Resources Assistant

UPS Supply Chain
05.2000 - 09.2008
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Education

Associate of Arts - Business Administration And Management

Cincinnati Technical College
Cincinnati, OH

Skills

  • Service excellence
  • Office administration
  • Strong organizational abilities
  • Meticulous attention to detail
  • Interpersonal relationship development
  • Skilled in communication platforms like Teams and Zoom
  • Proficient in MS Office

Timeline

Support Specialist

4c for Children
10.2023 - Current

Receptionist

4c for Children
07.2010 - 10.2023

Human Resources Assistant

UPS Supply Chain
05.2000 - 09.2008

Associate of Arts - Business Administration And Management

Cincinnati Technical College