Cassandra James
Oklahoma City,OK
Summary
Management cash handling Industrious fulfillment associate experienced in fluid loading, package handling, and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Extensive knowledge in animal care, great customer service
Overview
12
12
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon Warehouse
Oklahoma City, OK
08.2021 - 05.2024
- Stock, Pick, Pack orders for customers
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Selected and filled orders from stock to fulfill customer requirements.
Bakery Associate
Walmart
Oklahoma City, OK
01.2020 - 04.2020
- Stocked, rotated products and supplies and paper goods
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Cashier
E-Z MART
Oklahoma City, OK
11.2019 - 01.2020
- Processed sales transactions
- Completed daily recovery tasks
- Maximized sales potential
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Assistant Manager
Five Below
Mesquite, TX
06.2018 - 08.2019
- Assisted in overall day to day operations
- Key holder
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Opening and closing of the store
- Loading and unloading of the truck
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Guest Advisor
Petco
Dallas, TX
12.2017 - 06.2018
- Leader on Duty when needed
- Opening and closing of store/key holder
- Mentor store partners
- Balancing the stores deposits and registers
- Maintained up-to-date knowledge on local attractions and events, enabling accurate information sharing with guests seeking recommendations.
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
Cashier
Tractor Supply
Mesquite, TX
09.2017 - 12.2017
- Taking customers orders and payments
- Providing excellent customer service
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Companion Animal Department Manager
Petco
06.2012 - 11.2017
- Promotes and ensures the efficient and effective operations of the Companion Animal Department, and drives the sales of aquatic pets, reptiles, birds, and small companion animals
- Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals
- Opening and closing the store, preparing deposits
- Ordering of all live animals
Line Packer
Mary Kaye's Vending
03.2012 - 04.2012
- Packed product within a certain amount of time
- Accomplishments: I helped our shift got caught up on our orders that we had going out everyday
- Skills Used: Speed and accuracy
Education
Registered Phlebotomist Registered Medical Assistant in Nursing -
Platt College-Lawton
Lawton, OK11.2001
High school or equivalent in General -
Grandfield High School
Grandfield, OK05.1998
Skills
- IOS
- Medical office experience
- Animal Care
- Cash handling, management (10 years)
Assessments
- Written communication, 09/01/21, Proficient, Best practices for writing, including grammar, style, clarity, and brevity
- Verbal communication, 09/01/21, Proficient, Speaking clearly, correctly, and concisely
Awards
Cashier, 11/01/12, I was employee of the month from Nov-2012/ March-2013
Timeline
Amazon Fulfillment Associate
Amazon Warehouse
08.2021 - 05.2024
Bakery Associate
Walmart
01.2020 - 04.2020
Cashier
E-Z MART
11.2019 - 01.2020
Assistant Manager
Five Below
06.2018 - 08.2019
Guest Advisor
Petco
12.2017 - 06.2018
Cashier
Tractor Supply
09.2017 - 12.2017
Companion Animal Department Manager
Petco
06.2012 - 11.2017
Line Packer
Mary Kaye's Vending
03.2012 - 04.2012
Registered Phlebotomist Registered Medical Assistant in Nursing -
Platt College-Lawton
High school or equivalent in General -
Grandfield High School