Cassandra James
Science Hill,KY
Summary
Dynamic professional with a proven track record in graphic design and customer engagement, notably at Non-Profit Organizations. Excelled in creating compelling visuals using programs including Adobe Creative Suite, enhancing client satisfaction through innovative designs. Skilled in fostering positive customer interactions, demonstrating exceptional communication and deadline management. Achieves significant event awareness and attendance through promotional material design and targeted social media graphics.
Overview
3
3
years of professional experience
Work History
Social Media and Graphic Design Intern
Non-Profit Organizations
09.2023 - Current
- Prepared images to coincide with social and blog posts.
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Collaborated with the creative team to develop visually appealing graphics for various projects, resulting in increased client satisfaction.
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Designed graphics for websites, logos and promotions for marketing purposes.
- Created engaging social media content to boost online presence and follower engagement.
Barista
Baxters Coffee
09.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Restaurant Hostess
Cracker Barrel Old Country Store Inc
02.2022 - 10.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Bachelor of Arts - Graphic Design
Eastern Kentucky University
Richmond, KY05.2028
High School Diploma -
Homeschooled
Science Hill, KY12.2021
Skills
- Graphic Design
- Adobe Creative Suite
- Layout Design
- Sketching abilities
- Deadline Management
- Digital design
- Video Editing
- Computer-Based Drawing
- Desktop Publishing
Timeline
Social Media and Graphic Design Intern
Non-Profit Organizations
09.2023 - Current
Barista
Baxters Coffee
09.2022 - Current
Restaurant Hostess
Cracker Barrel Old Country Store Inc
02.2022 - 10.2022
Bachelor of Arts - Graphic Design
Eastern Kentucky University
High School Diploma -
Homeschooled
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