Cassandra Johnson
Reno,NV
Summary
CASSANDRA JOHNSON Health Information Professional with 1years of experience providing excellent support to senior executives; reliable multi-talented self-starter with experience in admitting, referrals, birth certificates, medical record processing, and analyzing and auditing medical records. Customer -focused, detailed orient with success in implementing solutions to create optimal efficiency. Managing and updating patient’s records. Verifying insurance information. Experienced with Epic, Meditech, and Cerner EHR. Referral authorizations. Expert in Microsoft Office. Superior attention to details. Processing medical records and analyze them Efficient typing skills. Superb problem-solving skills Knowledge of medical terminology Managing calendars of the physicians Knowledge of ICD 10 and CPT. Competent HEALTHCARE ROFESSIONAL with 10+ years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
17
17
years of professional experience
Work History
HIM Tech Analyst
St. Mary’s Medical Center
Reno, NV
07.2019 - Current
- Worked with the Director and management staff to optimize accuracy, productivity, and efficiency in established key performance indicator
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
- Followed exact procedures for handling transfers and other releases of medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Authorization Specialist
Reno Orthopedic Clinic
Reno, NV
03.2022 - Current
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system using EPIC.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Referral Specialist
Northern Nevada Medical Group Referral
Reno, NV
10.2021 - 03.2022
- Approved and provided authorization numbers for all interoffice referrals
- Ensured all referrals were addressed in a timely manner
- Provided all medical information to the contracted hospitals
- Extended use of CT Codes, ICD 10 Codes and Medical Terminology
- Worked with healthcare professionals to obtain prior authorization for Cardiology and Surgery procedures.
Medical Support Specialist
VA Sierra Nevada Health Care System HIM Tech ROI
Reno, NV
09.2019 - 05.2021
- Maintained a high level of confidentiality regarding patients protected health information.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Importing and exporting Electronic Health Record data reports into Microsoft Office with proper formatting.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
Production Clerk
Panasonic Energy of North America
08.2018 - Current
- Maintained appropriate records and/or logs for tracking
- Conducted searches and other follow up action on delinquent shipments
- Coordinating schedules, maintains supplies and inventory
- Complied documents, prepared documentation, and prepared reports
- Prepared purchase orders, bill of sales, and service orders
Administrative Assistant to the Director
Kansas City Kansas Public School
Kansas City, KS
03.2016 - 05.2018
- Coached new employees on administrative procedures, company policies and performance standards.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Executed record filing system to improve document organization and management.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Internal Revenue Service Administrative Assistant OA/ISRP Clerk
01.2017 - 08.2018
- Prepared transcripts, filing, typing order projects presented by the manager
- Maintained complex records and filing system
- Prepared bill and receipts for customers
Medical Coding Specialist
St. Luke’s Medical
Kansas City, MO
03.2015 - 11.2015
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Worked with individual patients to code medical observations and professional services.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
Medical Coder
Provena St. Joseph’s Medical Center
Joliet, IL
03.2007 - 12.2009
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Worked with the Director and management staff to optimize accuracy, productivity, and efficiency in established key performances indicators indicator.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Education
Diploma - Medical Billing and Coding
South Suburban College
South Holland, ILBBA - Health Information Management
Western Governors University
Salt Lake City, UT12.2023
Associates - Business received
Purdue University Global
Indianapolis, IN05.2011
Skills
- Reviewing Patient Information
- Patient Data Coding
- Financial Assistance
- Information Classification
- Government Forms
- Medical Billing Processing
- Word Processing Software
- Diagnostic Codes
- Health Record Index Maintenance
- Insurance Billing
- CPT Code Modifiers
- Electronic Health Record Applications
- Protected Health Information
Timeline
Authorization Specialist
Reno Orthopedic Clinic
03.2022 - Current
Referral Specialist
Northern Nevada Medical Group Referral
10.2021 - 03.2022
Medical Support Specialist
VA Sierra Nevada Health Care System HIM Tech ROI
09.2019 - 05.2021
HIM Tech Analyst
St. Mary’s Medical Center
07.2019 - Current
Production Clerk
Panasonic Energy of North America
08.2018 - Current
Internal Revenue Service Administrative Assistant OA/ISRP Clerk
01.2017 - 08.2018
Administrative Assistant to the Director
Kansas City Kansas Public School
03.2016 - 05.2018
Medical Coding Specialist
St. Luke’s Medical
03.2015 - 11.2015
Medical Coder
Provena St. Joseph’s Medical Center
03.2007 - 12.2009
Diploma - Medical Billing and Coding
South Suburban College
BBA - Health Information Management
Western Governors University
Associates - Business received
Purdue University Global
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