Cassandra Jonas
Elmont
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results to clients for safe discharges. Skilled in case management, crisis intervention, and effective communication.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Social Worker
Cassena Care
11.2021 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients and families to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
- Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
- Enhanced team knowledge and skills, leading professional development sessions on current social work practices.
- Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in Interdisciplinary Team planning for safe discharges into the community.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Utilized evidence-based practices to provide effective interventions for clients.
- Maintained accurate documentation and case records, ensuring compliance with federal and state regulations
Community Outreach Case Manager
Kingsbrook Jewish Medical Center
12.2019 - 11.2021
- Under direct supervision of Senior Case manager, Social Worker, and Ambulatory Administrator, functions as part of interdisciplinary team coordinating and participating in providing services directed related to psycho social care of patients with Infectious Disease and mental illness in clinic setting.
- Case manages and coordinates follow ups with patients.
- Functions as liaison between clinic staff, patients, and outside agencies.
- Also engage in community outreach efforts for Infectious Disease, mentally ill and outpatient clinics.
- Referred families to shelters, legal resources and educational programs as well as focusing on discharge planning.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers and senior social workers to coordinate team development activities and training's.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Works along side with marketing in scheduling health fairs, events, and educational sessions for clients.
Intern
Kingsbrook Jewish Medical Center
09.2018 - 05.2019
- Worked under LMSW in assessing new patients that are admitted.
- Providing emotional support and counseling.
- Developed and implemented plans of care for patients.
- Worked with outside agencies to set up home care and referrals.
- Arranged outpatient services.
- Developed discharge planning.
- Developed health care plans and advocated for patients.
Sales Associate
Bath & Body Works
10.2012 - 06.2016
- Ensure customer satisfaction, good customer relations, inform customers on product details, new staff orientation and training, inform new associates on policies and conduct of staff members, work with managers to make sales per segments and create quality customer experience.
- Prepare and deliver presentations to promote growth.
Education
Master of Science - Social Work
Adelphi University
Garden City, NY08-2024
Bachelor of Arts - Social Work
St. Francis College
Brooklyn Heights, NY05.2019
Associate of Arts -
Nassau Community College
Garden City, NY05.2017
Skills
- Microsoft Word
- Excel
- PowerPoint
- Publisher
- Point Click Care
- Outlook
- Teams
- Typing
- Case management
- Customer relations
- Client advocacy
- Marketing
- Conflict resolution
- Policies
- Compassionate
- Supervision
- Intervention planning
- Responsible
- Case documentation
- Critical thinking
- Organization and Time management
- Computer skills
- Written and verbal communication
- Multitasking abilities
- Teamwork
Mentor
Venise Jacques, MSN, M.Div. Email: vjacques40@gmail.com. Assists in the coordination and assessment of all patient admissions, outreach and marketing activities for hospital and SNF and homecare referrals., Responsible for the daily monitoring of the census assigned for the unit., Performs the assessment of referral, planning, implementation and evaluation of patient care., Collaborates with discharge planners regarding anticipated discharges from facilities. Prepares and delivers presentations to promote the goals of the organization. Assists in community outreach and volunteer programs to assist clients in the community. Conducts educational classes to certify CNA students to the workforce. Supervises and runs religious church organization.
Languages
English
Native or Bilingual
Creole
Native or Bilingual
French
Limited Working
Timeline
Social Worker
Cassena Care
11.2021 - Current
Community Outreach Case Manager
Kingsbrook Jewish Medical Center
12.2019 - 11.2021
Intern
Kingsbrook Jewish Medical Center
09.2018 - 05.2019
Sales Associate
Bath & Body Works
10.2012 - 06.2016
Associate of Arts -
Nassau Community College
Master of Science - Social Work
Adelphi University
Bachelor of Arts - Social Work
St. Francis College
Similar Profiles
Lakiya FlemingLakiya Fleming
Receptionist at Cassena CareReceptionist at Cassena Care
Kadesha RodneyKadesha Rodney
Financial Coordinator at Cassena CareFinancial Coordinator at Cassena Care
Jennifer LopezJennifer Lopez
Risk Management RN at Cassena CareRisk Management RN at Cassena Care
Ibrahim NabousIbrahim Nabous
Internal Medicine Chief Resident at Jamaica Hospital Medical CenterInternal Medicine Chief Resident at Jamaica Hospital Medical Center
Myriam Lucien TheosmyMyriam Lucien Theosmy
DSP at QSACDSP at QSAC