Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Jordan

Memphis,TN

Summary

Accomplished Sr Packing Engineer with with over 8 years of proven track record at Smith & Nephew, enhancing packaging efficiency and functionality. Expert in software validation and team development, I excel in leading cross-functional projects to successful completion. My innovative design development and interpersonal communication skills have consistently improved team performance and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Sr Packing Engineer

Smith & Nephew
Memphis, TN
01.2023 - Current
  • Responsible for ensuring packaging designs are functional, efficient, and meet the needs of the customer
  • Coordinates and monitors packaging projects and programs from inception through implementation
  • Provides technical packaging support and leadership to multi-functional teams, and lower level packaging engineers
  • Communicates effectively with multi-functional teams, such as R&D, Marketing, Clinical, Regulatory Affairs, Quality Assurance, Purchasing, and Operations

Lead Cashier/Retail Associate

Methodist South Hospital
Memphis, TN
01.2021 - 12.2022
  • Managed visual merchandising by organizing displays, ensuring an engaging and aesthetically pleasing shopping environment
  • Developed a store budget through comprehensive analysis of sales trends and financial reports, optimizing for profitability
  • Enhanced customer engagement and sales by informing patrons of current promotions and utilizing advanced product expertise
  • Provided high-quality customer service by addressing inquiries, fulfilling requests, and personalizing experiences based on individual preferences

Warehouse Associate

TJX Digital Fulfillment Center
Memphis, TN
02.2020 - 11.2022
  • Compiled and prepared orders for dispatch, ensuring accurate communication with shipping staff for seamless logistics
  • Enforced adherence to OSHA standards through regular cleaning and maintenance of warehouse facilities
  • Implemented 'first in, first out' inventory rotation to maintain organization and stock levels for optimal warehouse efficiency
  • Conducted thorough inspections of supplies and inventory, initiating returns or exchanges with vendors to uphold quality standards

Lead Security/Dispatcher

Kirby Pines
Memphis, TN
04.2015 - 01.2020
  • Monitored surveillance equipment and maintained a secure environment through vigilant access control at critical points
  • Investigated disturbances, responded to alarms, and liaised with law enforcement to manage and escalate security incidents as necessary
  • Compiled detailed reports and logs to ensure seamless handover of information, maintaining professional communication with team members and guests
  • Receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members

Education

High School Diploma - General Education

Carver High School
Memphis, TN
01.2000

Skills

  • Software Validation Proficiency
  • Team Development
  • Team Supervision
  • Systematic Organization
  • Collaborative Team Leadership
  • Professional Networking Skills
  • Skilled in Identifying Solutions
  • Interpersonal Communication
  • Workflow Optimization
  • Team Building
  • Service Excellence
  • Effective Verbal Communication
  • Proficient in MS Office
  • Efficient Data Management
  • Staff Scheduling
  • Innovative Design Development

Timeline

Sr Packing Engineer

Smith & Nephew
01.2023 - Current

Lead Cashier/Retail Associate

Methodist South Hospital
01.2021 - 12.2022

Warehouse Associate

TJX Digital Fulfillment Center
02.2020 - 11.2022

Lead Security/Dispatcher

Kirby Pines
04.2015 - 01.2020

High School Diploma - General Education

Carver High School

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Tamara Jordan