Cassandra Jones
Gaston,OR
Summary
Efficiency-driven professional bringing several years of experience in offices supporting staff and enhancing processes. Excellent communication and prioritization skills with expertise in keeping files organized and workflow optimized. Quick learner proficient in the latest software.
Overview
9
9
years of professional experience
Work History
Assembler
Align Precision
North Plains, Oregon
06.2025 - Current
- Assembled components according to blueprints and specifications.
- Operated hand tools and machinery to complete assembly tasks.
- Inspected products for quality and adherence to standards.
- Followed safety protocols to ensure a safe working environment.
- Packaged finished products for shipment and distribution.
- Assisted in training new employees on assembly procedures.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Align components for proper fit and adjust as necessary during the assembly process.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Used templates and drawings to complete product according to specifications.
Food Service Worker
Sodexo USA
Forest Grove, OR
03.2025 - 06.2025
- Prepared and served food items following health and safety regulations.
- Maintained cleanliness of kitchen and dining areas throughout the shift.
- Assisted in inventory management and restocked supplies as needed.
- Collaborated with team members to ensure efficient service delivery.
- Followed standardized recipes to ensure consistent food quality and presentation.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Front Desk Receptionist
Orthopedic and Fracture Specialist
Forest Grove, OR
11.2022 - 12.2024
- Helping patients check into their appointments.
- Scheduling interpreters as they are needed.
- Working with medical assistants and doctors to get their patients roomed in a timely manner.
- Taking payments when necessary, either for their bills or for copays for the office visit.
- I often worked in scheduling, where we answered phone calls as they came through our queue to get patients scheduled or to answer any questions.
- I am proficient in CPS and EMR.
- In scheduling, we often used EPIC to gather some additional patient information we needed to schedule.
- I was trained in medical records for the clinic and how to release information to patients and other clinics appropriately.
- Faxing out chart notes to other clinics when necessary.
- Greeted visitors warmly and directed them to correct personnel or office.
- Responded to customer inquiries via phone, email, and in person.
- Provided administrative support including photocopying, faxing, and filing.
- Managed appointment scheduling and coordinated with medical staff effectively.
- Maintained patient confidentiality while processing medical records accurately.
- Organized office supplies and maintained cleanliness of the reception area.
- Collaborated with team members to improve front desk workflow efficiency.
- Resolved patient concerns with empathy and professionalism to enhance satisfaction.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Operator
Qorvo Semiconductor
Hillsboro, Oregon
02.2021 - 10.2022
- I excel at keeping organized and managing my time while working in a fast-paced environment.
- I have to understand computers with multiple screens up, learning to switch things around to maintain a steady working pace.
- I am required to keep the tools running while managing the time I have to ensure that no mistakes are made in the process of switching tools.
- I am required to remember multiple tools with different recipes, and know how long it takes to process, so that there are no problems in the processing.
- I excel in working with many people to make sure jobs get done efficiently.
- I had to be very meticulous with the coaters, making sure there were no mistakes on the dummy wafers, so we did not have any reworks or scraps.
- I am required to communicate with others, making sure they understand any changes made.
- (Recipe changes, tools down.)
- I often have to communicate with leads or management to ensure our daily goals are met by the end of the day.
- (Covering for people while on break, making sure certain recipes get through to where they need to be.)
- I am often required to be flexible to move around when extra people are needed on tools.
Operator
Volt Workforce Solutions
Hillsboro, OR
07.2020 - 02.2021
- Company Overview: At Qorvo.
- I excelled at keeping organized and managing my time while working in a fast-paced environment.
- I had to understand computers with multiple screens up, learning to switch things around to maintain a steady working pace.
- I was required to keep the tools running while managing the time I had to ensure that no mistakes were made in the process of switching tools.
- I was required to remember multiple tools with different recipes, and to know how long it takes to process so that there are no problems in the processing.
Scanner
Amazon Fulfillment Center
Hillsboro, Oregon
02.2020 - 05.2020
- I was required to work in a fast-paced environment to accomplish our goals each night.
- I had to be able to communicate with line leads if any situation occurs.
- I was required to be available and open to help in any position in which I am trained, to accomplish the goals set.
Patient Flow
Orthopedic and Fracture Specialist
Portland, OR
01.2020 - 02.2020
- I was required to be able to communicate with doctors and medical assistants, and understand what they ask of me.
- I had to work quickly and efficiently to get patients to their rooms for their appointment times.
- I was required to be able to help patients, communicate well with them while in high-stress situations, help them, and answer any questions they have to the best of my ability.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Monitored patient flow within the department and communicated any delays to management staff.
Customer Service
Williams Fuel and Landscaping Supply
Gaston, OR
05.2019 - 12.2019
- I answer phones and direct calls to customers.
- Placing customer orders as they come in.
- I maintain customer files and company accounts.
- I organize and restock products daily.
- I order and maintain inventory monthly.
- Greeted patients and provided friendly customer service.
- Developed strategies to improve customer service processes.
Class 3 Searcher
Washington County Sheriff's Office
Hillsboro, OR
06.2017 - 10.2019
- Company Overview: Search and Rescue.
- I had to read and understand coordinates.
- I learned to work as a team to complete our task in finding evidence or people.
- I volunteered for large community events.
- I had to work quickly and efficiently when out in the field searching.
- I was required to be able to communicate efficiently in stressful situations.
- Working alongside law enforcement, with confidential information on active cases.
- I had to learn to communicate to base with radios, and understand them as well.
- I was certified in CPR and first aid in case of an emergency in the field.
- Search and Rescue.
Education
High School Diploma -
Forest Grove High School
Forest Grove, ORSkills
- Customer service
- Communication
- Problem solving
- Stress management
- Quick learner
- Interpersonal skills
- Call routing
- Office organization
- Initiative-taking
- Appointment confirmation
- Document management
- Client communication
- Appointment scheduling
- Issue handling
- Decision-making
- Performance improvement
- Cash handling
- Complex Problem-solving
- Filing
- Confidentiality handling
- Front office management
- Time management
- Listening skills
- Scheduling
- Telephone etiquette
- Attention to detail
- High attention to detail
- Quality inspection
- Tool operation
- Team collaboration
- Effective communication
- Employee training
- Precision measurement
- Repetitive work
- Small parts assembly
References
References available upon request.
Languages
English
Timeline
Assembler
Align Precision
06.2025 - Current
Food Service Worker
Sodexo USA
03.2025 - 06.2025
Front Desk Receptionist
Orthopedic and Fracture Specialist
11.2022 - 12.2024
Operator
Qorvo Semiconductor
02.2021 - 10.2022
Operator
Volt Workforce Solutions
07.2020 - 02.2021
Scanner
Amazon Fulfillment Center
02.2020 - 05.2020
Patient Flow
Orthopedic and Fracture Specialist
01.2020 - 02.2020
Customer Service
Williams Fuel and Landscaping Supply
05.2019 - 12.2019
Class 3 Searcher
Washington County Sheriff's Office
06.2017 - 10.2019
High School Diploma -
Forest Grove High School