Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Joya

Litchfield Park,AZ

Summary

Proven leader with a track record of enhancing customer satisfaction at Walmart by fostering an inclusive team culture and aligning departmental goals. Skilled in packaging and promoting respect among team members, I excel in environments requiring heavy lifting and exceptional customer service. My approach ensures quality standards are surpassed, driving team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader

Walmart
05.2022 - 12.2024
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Team Lead

Conair Corporation
10.2019 - 06.2022
  • Team Lead -
  • Delegate tasks according to production plan
  • Communicate tasks to complete assignments

Team Lead

Walmart
11.2015 - 10.2020
  • Creating an inspiring team environment with an open communication culture
  • Setting clear team goals
  • Delegating tasks and set deadlines for your internal team

Education

GED -

Skills

  • Packaging
  • RF Scanner
  • Warehouse Experience
  • Order Picker
  • Heavy Lifting
  • Power equipment certified
  • Quality Inspection
  • Freight Experience
  • Customer service experience

Certification

Food Handler Certification

Timeline

Team Leader

Walmart
05.2022 - 12.2024

Team Lead

Conair Corporation
10.2019 - 06.2022

Team Lead

Walmart
11.2015 - 10.2020

GED -

Similar Profiles

CREATE PROFILE
Cassandra Joya