Dedicated Patient Accounts Associate at Columbus Community Hospital with strong communication and organizational skills. Successfully processed claims and improved payment accuracy, enhancing customer satisfaction. Proven ability to multitask and manage time effectively while working collaboratively in fast-paced environments. Committed to delivering exceptional customer service and resolving complex issues efficiently.
* Process claims with accuracy and in a timely manner to be sent to insurance companies
* Collect patients payments, helping them with questions, initiate refunds if needed
* Work with insurance companies to receive correct payments for the claims
* Filing appeals and reconsiderations with insurance companies when the claims are not processed correctly
* Help patients apply for bank loans
* Assistant students with learning disabilities and physical disabilities do daily school work and activities
* Communication skills
* Computer skills
* Multi tasking
* Time management
* Teamwork
* Customer service
* Organization