Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Kraus

Duncan,NE

Summary

Dedicated Patient Accounts Associate at Columbus Community Hospital with strong communication and organizational skills. Successfully processed claims and improved payment accuracy, enhancing customer satisfaction. Proven ability to multitask and manage time effectively while working collaboratively in fast-paced environments. Committed to delivering exceptional customer service and resolving complex issues efficiently.

Overview

11
11
years of professional experience

Work History

Patient Accounts Associate

Columbus Community Hospital, Nebraska
11.2024 - Current

* Process claims with accuracy and in a timely manner to be sent to insurance companies

* Collect patients payments, helping them with questions, initiate refunds if needed

* Work with insurance companies to receive correct payments for the claims

* Filing appeals and reconsiderations with insurance companies when the claims are not processed correctly

* Help patients apply for bank loans

Special Education Paraprofessional

Columbus Public Schools
03.2018 - 11.2024

* Assistant students with learning disabilities and physical disabilities do daily school work and activities

Teller

Pinnacle Bank
09.2014 - 03.2019
  • Balanced my cash drawer daily
  • Disbursed cash and checks accurately while maintaining security of cash drawers
  • Processed customer transactions quickly
  • Print new debit cards for customers
  • Help open new customer accounts

Education

Early Childhood Education

Front Range Community College
Westminster, CO

Skills

    * Communication skills

    * Computer skills

    * Multi tasking

    * Time management

    * Teamwork

    * Customer service

    * Organization

Timeline

Patient Accounts Associate

Columbus Community Hospital, Nebraska
11.2024 - Current

Special Education Paraprofessional

Columbus Public Schools
03.2018 - 11.2024

Teller

Pinnacle Bank
09.2014 - 03.2019

Early Childhood Education

Front Range Community College
Cassandra Kraus