Cassandra Lanning
Roseville
Summary
Experienced with healthcare procedures and patient assistance. Knowledge of medical terminology, electronic health records and clinical protocols to ensures smooth coordination and effective patient communication. Multitasks and prioritizes workloads with little to no supervision.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
Henry Ford Health System
06.2022 - Current
- Prepared exam rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about follow up, prep for procedures, procedures, and physicians instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant Associate
Michigan Medicine
01.2018 - 05.2022
- Assisted physicians with examinations, procedures, and vital sign monitoring, cleaned prepared and maintained exam rooms/treatment rooms.
- Administered immunizations and medications. Dressed wounds, and collected lab specimens for testing.
- Serialized and prepped instruments and equipment for exams and procedures.
- Engaged with patient learning about each individual and establishing a rapport to encourage personal comfort.
- Engaged in teams within the office such as Credential super user, High level disinfecting, Instruments and procedure prep, LEAN ideas, Fire and safety, Forms, Diversity & equality, Also depression screening and Natera testing.
- Took care of in-basket messages, No show letters, and Stocking.
Front Counter Assistant
Colasanti's market and Snook's butcher shop
12.2015 - 03.2016
- Processed cash and card transactions accurately to minimize drawer errors.
- Greeted guests and handled needs by providing information, directing to different departments and accepting and distributing inventory.
- preparing food items in desired quantities according to customer's needs.
- Kept stations stocked and ready for use to maximize productivity.
- Adhered to state and local health and safety regulations for product rotation, storage procedures, labeling, and handling techniques.
Back Line Cook
Arby's Restaurant
12.2013 - 04.2014
- Adhered to state and local health and safety regulations for product rotation, storage procedures, labeling, cooking requirements and handling techniques.
- Completed workstation set up and break down and disposed of leftover food at end of shift.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Cooked multiple orders simultaneously during busy periods.
Manager
Mary's chicken and fish
04.2001 - 03.2008
- Applied continuous improvement program in daily Activities to boost productivity, improve quality and reduce costs.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Interviewed, hired and trained new employees.
- Supervised staff performing daily activities. Conducted regular evaluations and addressed performance concerns directly with employees.
- Arranged and managed contracts with numerous vendors.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Medical Assistant Certification -
Ross Medical Education Center
Brighton, MI01-2018
BLS -
American Heart Association
Detroit, MI01-2024
No Degree - Surgical Tech
Washtenaw Community College
Ann Arbor, MI01-2019
Massage Therapy Certification - Massage Therapy
National Institute of Technology
Dearborn, MI09-2006
Skills
- Vital sign monitoring
- Procedure assistance
- CPR
- HIPPA compliant
- Electronic Medical record
- Medical terminology
- Direct patient care
Certification
- Medical Assistant Certification
- Ross Medical Education Center
- Brighton, MI
- Medical Assistant, 2017-12
- Massage Therapy
- National Institute of Technology
- Dearborn, MI
- Massage Therapy, 2006-09
Timeline
Medical Assistant
Henry Ford Health System
06.2022 - Current
Medical Assistant Associate
Michigan Medicine
01.2018 - 05.2022
Front Counter Assistant
Colasanti's market and Snook's butcher shop
12.2015 - 03.2016
Back Line Cook
Arby's Restaurant
12.2013 - 04.2014
Manager
Mary's chicken and fish
04.2001 - 03.2008
Medical Assistant Certification -
Ross Medical Education Center
BLS -
American Heart Association
No Degree - Surgical Tech
Washtenaw Community College
Massage Therapy Certification - Massage Therapy
National Institute of Technology
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