Cassandra Lawson
Burbank,CA
Summary
Dependable worker equipped for fast-paced and demanding challenges. Serves customers effectively with attention to detail with a hardworking approach. Seeks out opportunities to go beyond what’s required, increase customer satisfaction and proven to adapt to any surrounding.
Overview
11
11
years of professional experience
Work History
Explanation of benefits reviewer/EOB
CMRE Financial services
Brea, California
09.2019 - 08.2020
- Worked patient accounts and coded them for collectors
- Maintained and updated files and records to support efficient operations.
- Draft appeals to insurance companies and use reports to follow up on unpaid claims.
- Evaluate medical bills for accuracy and consistency, and analyze coding for errors. They may also deny incorrect claims, edit billing statements, and create EOBs.
- Provided detailed reports summarizing findings from reviews and analysis.
Beauty advisor /supervisor
Kohls
Fullerton, California
04.2016 - 08.2019
- Delighted customers with personalized support and careful attention to each person's unique preferences and features
- Kept the work station clean, neat and presentable with regularly sanitized tools.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Maintained revenue by attracting customers with attractive sales displays and sales.
- Located out-of-stock items for customers with other store locations or by directly contacting vendors
- Quickly connected with each customer to offer assistance and promote products.
- Managed inventory levels by monitoring stock levels regularly.
- Ensured that all displays were neat and organized at all times.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Hostess
Red Robin
Whittier, California
03.2012 - 11.2012
- Seated guests, accounting for special requests and available seating
- Informed guests about daily specials, new dishes, and changes in the menu
- Used the POS system to process credit card and cash transactions.
Deli clerk
Sobeys
06.2009 - 01.2011
- Used POS systems to process over-the-counter transactions, handling cash and credit card payments
- Helped customers select products based on tastes and preferences
- Accepted phone orders and prepared foods for delivery
- Greeted customers, took orders, recommended new products, and provided efficient service
- Operated electric slicers, ovens, dishwasher, grinder, knives, and oil-separator machines
- Sliced, weighed, and wrapped deli items carefully to preserve freshness
- Ensured popular products were stocked to meet customer demand
- Operated equipment and cleaned after use, keeping surfaces sanitized
- Checked counters to assure that foods were refrigerated at appropriate temperatures.
Education
High School Diploma -
Lakeshore catholic highschool
Skills
Problem solving
Great Communication
Critical thinking
Adaptability
Personable
Time management
Professionalism
Timeline
Explanation of benefits reviewer/EOB
CMRE Financial services
09.2019 - 08.2020
Beauty advisor /supervisor
Kohls
04.2016 - 08.2019
Hostess
Red Robin
03.2012 - 11.2012
Deli clerk
Sobeys
06.2009 - 01.2011
High School Diploma -
Lakeshore catholic highschool
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