CASSANDRA L. CONIGLIO
Spring Hill
Summary
Professional with a proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive a work environment.
Overview
5
5
years of professional experience
Work History
Target Team Member – General Merchandise Expert
Target
St. Augustine
06.2024 - Current
- Communicated the benefits of Target Circle to customers.
- Pushed out and organized merchandise on the Sales Floor according to the company Planograms and Visual Merchandising Grids for easy shopping.
- Utilized cross training to support the Fulfillment team, Guest Services Team, and Presentation Team (via price-change and RFID inventory tasks) during peak hours.
- Collaborated with team to ensure efficient workflow and timely completion of tasks.
- Assisted in training new team members on operational procedures and safety protocols.
- Maintained inventory accuracy through diligent tracking and organization of stock levels.
- Coordinated with management to identify areas for process improvement and cost reduction.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Rare Books, Floridiana, and Institutional Repository Assistant
Flagler College’s Proctor Library
St. Augustine
01.2024 - 08.2024
- Initiated internship that evolved into a temporary work study position, gaining practical experience.
- Collaborated with the Special Collections Librarian on various projects to enhance the collection.
- Began the Signed Bindings project with locating special bindings on works dating from the 1800s to the1960s, researching the origin of signatures, documented information in the digital catalog.
- Researched fiction works referencing St. Augustine locations and collaborated with St. Augustine Historical Society to document their historical significance in a public web catalog.
- Facilitated library operations by assisting patrons with inquiries and resource navigation.
- Organized and maintained digital cataloging systems for enhanced accessibility of library materials.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Front End Coordinator
Marshalls
St. Augustine
03.2024 - 06.2024
- Promoted from Retail Associate to Front End Coordinator
- Connect with customers and maintain the flow of transactions to preserve customer satisfactionFacilitated positive interactions between cashiers and customers for efficient service.
- Guide Retail Associates in maintenance of the front end and queue line.
- Guided Retail Associates in maintaining front end and queue line for optimal customer experience.
- Coordinated daily front-end operations to ensure optimal customer experience and satisfaction.
- Trained and mentored new staff on company policies and front-end procedures for improved service delivery.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in service quality.
- Collaborated with management on promotional events, increasing customer engagement and sales performance.
- Successfully oversaw and handled all merchandising and maintenance for front end.
Retail Associate
Marshalls
St. Augustine
06.2021 - 03.2024
- Aided customers at the cash registers with purchases and returns.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Arranged items for easy access on sales floor to be returned to the sales floor.
- Moved merchandise to enhance store layout onto the floor for purchase and maintained floor cleanliness/organization.
- Operated cash registers efficiently, ensuring accurate transactions and maintaining financial integrity.
Event Manager
Flagler College’s Ringhaver Student Center
St. Augustine
01.2023 - 08.2023
- Promoted from Event Assistant to Event Manager
- Partnered with the Supervisor, event assistants, and other event managers to ensure events run smoothlyReviewed event details to confirm all necessary elements were in place.
- Collaborated with campus departments to ensure alignment of events with institutional goals and student engagement objectives.
- Direct Event Assistants in the effective setup and teardown of event furniture and technology.
- Directed event assistants for efficient setup and teardown of event furniture and technology.
- Directed and aided Event Assistants with operating event technology.
- Train Event Assistants in all event setup and teardown procedures (when the supervisor is not available).
- Patrolling the building to ensure that the facilities are intact for students at all times.
Event Assistant
Flagler College’s Ringhaver Student Center
St. Augustine
11.2022 - 01.2023
- Set up and teardown event furniture and technology.
- Assisted in setup and teardown of venues, maintaining operational efficiency during events.
- Supported outreach efforts for student engagement, fostering community involvement in campus activities.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Opened on the weekends by partnering with security to unlock the building and turn on all lights.
- Restocked recreation room and lounge printer while managing checkouts for recreation equipment.
- Managed check-in procedures for study rooms, ensuring students received timely access to their reservations.
- Patrol the building to ensure facilities are intact for students.
Education
Bachelor of Arts - English – Literature Track, Creative Writing Minor
Flagler College
Saint Augustine05-2024
Associates of the Arts - Liberal Arts
Pasco-Hernando State College
Brooksville05-2022
Skills
- Customer service
- Attention to detail
- Workplace safety
- Computer skills
- Organizing work stations
- Team collaboration
- Problem-solving
- Training and mentoring
- Creativity and innovation
- Relationship building
- Positive attitude
ACTIVITIES & AWARDS
Sigma Tau Delta, National English Honor Society April 2024-present, Alpha Chi, National College Honor Society December 2023-present, Flagler College Distinguished Major Award for English April 2024, Flagler College President’s List May 2023-May 2024, Flagler College Dean’s List December 2022-May 2024, Phi Alpha Omega September 2022-May 2024, Florida Bright Futures Scholarship Recipient August 2022-May 2024, Pasco- Hernando State College Dean’s List August 2019-May 2022, Adobe Certified Professional Visual Design and Digital Video March 2022, Adobe Photoshop Certification March 2018, March 2020
Timeline
Target Team Member – General Merchandise Expert
Target
06.2024 - Current
Front End Coordinator
Marshalls
03.2024 - 06.2024
Rare Books, Floridiana, and Institutional Repository Assistant
Flagler College’s Proctor Library
01.2024 - 08.2024
Event Manager
Flagler College’s Ringhaver Student Center
01.2023 - 08.2023
Event Assistant
Flagler College’s Ringhaver Student Center
11.2022 - 01.2023
Retail Associate
Marshalls
06.2021 - 03.2024
Associates of the Arts - Liberal Arts
Pasco-Hernando State College
Bachelor of Arts - English – Literature Track, Creative Writing Minor
Flagler College