Cassandra Lettsome

• Conducted modeling and texture optimization for real-time 3D game applications.
• Followed design guidelines, asset naming conventions and other technical constraints to produce results compliant with industry and platform standards.
• Conceptualized compelling 3D animations, visual effects and motion graphics for logos, symbols, backgrounds and special features.
• Worked with other artists, animators and programmers to execute projects on time and within budget constraints.
• Interpreted concept art and sketches to create innovative virtual characters, environments and props.

• Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
• Organized and delivered training sessions for new product content and technological advancements.
• Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
• Managed and oversaw creative projects to drive quality, accuracy and deadline management.

• Planned, implemented, and tracked sales and marketing strategies to promote brand products.
• Researched market trends to identify customer needs and preferences for strategic planning.
• Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
• Managed and oversaw creative projects to drive quality, accuracy and deadline management.
• Organized and delivered training sessions for new product content and technological advancements.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Delivered prompt service to prioritize customer needs.

Handled customer inquiries and suggestions courteously and professionally.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Delivered prompt service to prioritize customer needs.