CASSANDRA LEWIS

Performs a wide range of office administration duties for program areas including Georgia Gateway.

Coordinate communications such as taking calls, responding to emails in timely manner, scheduling and providing intake services and interfacing with internal and external customers.

Maintain an organized filing system of paper and electronic documents;

Ensures operation of equipment; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories along with evaluating new equipment and techniques.

Develop and sustain a level of professionalism among staff and guests.

Supports routine administrative functions for the office to include but not limited to travel expenses, purchasing, etc.

Updates job knowledge by participating in educational opportunities and trainings.

Setup and attend job fairs.

Order and distribute office supplies while adhering to a fixed office budget.

Assisted faculty with classroom instruction, records, and assignments

Met with students during office hours

Conferencing with students individually or in small groups

Provided feedback on assignments

Enforced laboratory rules and procedures

Managed course communications

Taking attendance and monitoring participation

Maintained professional interaction with students

• Maintained accurate records of patient care, condition, progress, and concerns.
  Observed and documented patient status, and reported patient complaints to the case manager.
  Responded appropriately to the physical, emotional, and developmental needs of patients.
• Performed clerical duties, such as word processing, data entry, answering phones, and filing.
  Adhered to all confidentiality requirements at all times.
  Met all customer call guidelines, including service levels, handle time, and productivity.
  Provided a high level of product and leadership support to representatives and clients.
  Effectively communicated with team members to maintain clearly defined expectations.