Cassandra LuVine
Management
Collins,MS
Summary
Well-qualified with proven success in improving operations and solving problems by addressing concerns, spearheading repairs and implementing updates to enhance properties. A business manager with demonstrated operational and leadership skills. Offering 30 years of Manager experience in Real Estate, Banking and Healthcare paired with goal-oriented and performance-minded approach.
Overview
13
13
years of professional experience
Work History
Property Manager
Fourmidable Group (Bay Pine Apartments)
12.2022 - Current
- Collected and maintained careful records of rental payments and payment dates.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Administered operations to handle needs of more than 200 tenants across 100 property units.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular inspections of both interior and exterior of properties for damage.
Contract Training Specialist
LuVine Advantage, LLC
08.2012 - Current
- Prepared videos for online and remote instruction.
- Trained and mentored new personnel hired to fulfill various roles.
- Training handbooks, computer tutorials and reference materials.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
- Traveled to client locations to conduct training classes.
- Developed lesson plans, instructional materials and written practice tests for different type of training courses.
- Provided constant training to staff on newly developed training programs and updated software on computer systems.
Property Manager
Hughes Management (Lone Oak II Apartments)
04.2014 - 09.2020
- Collected and maintained careful records of rental payments and payment dates.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state and federal regulations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained sufficient number of units market-ready for lease.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Regional Property Manager
Preservation Mgmt. (North Hill Apt & Overlook Apt)
01.2010 - 04.2015
- Reviewed financial forecasts, budget and operational goals.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Responded to escalated resident concerns and issues and monitored resolution.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Inspected community common areas, apartment units and model appearance to address problems.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Generated professional networks by engaging in professional, industry and government organizations.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Completed annual rent calculations using housing database software.
- Identified and addressed potential safety issues and liability concerns.
- Maximized rental income while minimizing expenses through effective planning and control.
Education
High School Diploma -
Collins High School
Collins, MS05.1984
Skills
- QuickBooks and Sage 50
- Employee Motivation and Guidance
- Commercial Property
- Accounting Operations
- Administrative Leadership
- Staff Meetings
- Property Management Software Understanding
- Multi-Family Property Management
- Software: OneSite, Rent Manager, Yardi Voyager, Entrata, Real Page, Boston Post
- Microsoft Office
- Compliance Trainer, Software Trainer, Train New Employees
- Business And Financial Acumen
- Safety Rules
- Maintenance Repairs
- Communicate Verbally
- Company Policies
- Property Management
- Customer Service
- Operations Management
- Critical Thinking
Timeline
Property Manager
Fourmidable Group (Bay Pine Apartments)
12.2022 - Current
Property Manager
Hughes Management (Lone Oak II Apartments)
04.2014 - 09.2020
Contract Training Specialist
LuVine Advantage, LLC
08.2012 - Current
Regional Property Manager
Preservation Mgmt. (North Hill Apt & Overlook Apt)
01.2010 - 04.2015
High School Diploma -
Collins High School
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