Cassandra Maitland
Kalispell,MT
Summary
Dedicated and reliable, with a proven track record in pet and house sitting for My Friend and Aunt, I excel in maintaining secure, clean environments and providing compassionate care. Demonstrating honesty, a positive attitude, and exceptional customer service, I ensure the utmost comfort and safety for pets and homes, achieving 100% client satisfaction.
Overview
4
4
years of professional experience
Work History
Lead animal caretaker
Glacierk9 Dog Resort & Spa
01.2024 - Current
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Pet Sitter
My Friend
08.2024 - 11.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
Sales Associate
Murdochs
10.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Lead Server
Papa Murphys
11.2021 - 10.2022
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
House Sitter
Aunt
11.2021 - 11.2021
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
Babysitter
Sister
05.2021 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Linderman
Kalispell, MT05-2024
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Pet sitting
- Customer service
Timeline
Pet Sitter
My Friend
08.2024 - 11.2024
Lead animal caretaker
Glacierk9 Dog Resort & Spa
01.2024 - Current
Sales Associate
Murdochs
10.2022 - 06.2023
Lead Server
Papa Murphys
11.2021 - 10.2022
House Sitter
Aunt
11.2021 - 11.2021
Babysitter
Sister
05.2021 - 08.2021
High School Diploma -
Linderman
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