Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cassandra Markuson

Vaughn,MT

Summary

Dynamic Transportation Officer with CoreCivic, adept at enhancing operational efficiency through route optimization and effective team leadership. Proven ability to ensure compliance with regulations while maintaining a clean safety record. Skilled in vehicle inspection and conflict resolution, fostering a secure environment for both staff and inmates.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Transportation Officer/Detention Officer

CoreCivic, Nevada Southern Detention Center
10.2015 - 04.2025
  • Improved transportation efficiency by implementing route optimization strategies.
  • Ensured compliance with federal and state regulations, avoiding penalties and maintaining a clean safety record.
  • Collaborated cross-functionally with other departments to align transportation goals with organizational objectives effectively.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
  • Processed visitors and attorneys arriving to see prisoners.
  • Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
  • Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
  • Reduced contraband incidents with meticulous cell inspections.
  • Supervised and controlled behavior of multiple inmates.

Correctional Officer

CoreCivic, Crossroads Correctional Center
02.2015 - 10.2015
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Received and accounted for personal possessions and determined inmate work assignments.

Education

High School Diploma -

Madison Senior High School
Madison, SD
05.2003

Skills

  • Vehicle inspection procedures
  • Team leadership qualities
  • Dispatch coordination
  • Transportation regulations
  • Small arms proficiency
  • Defensive tactics
  • Target acquisition
  • Marksmanship training
  • Weapon retention
  • Ammunition handling
  • Instructor certification
  • Range safety
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Multitasking Abilities
  • Reliability
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Self motivation

Certification

  • Stop the Bleed Instructor Training - 2025 to Present
  • NRA Law Enforcement Handgun/Shotgun Instructor- 2022 to 2025
  • Canine Detection Dog Handler/Trainer 2013 to Present
  • Critical Incident Response Team Instructor- 2022 to Present
  • Pressure Point Control Techniques Instructor- 2022 to Present

Languages

English
Full Professional

Timeline

Transportation Officer/Detention Officer

CoreCivic, Nevada Southern Detention Center
10.2015 - 04.2025

Correctional Officer

CoreCivic, Crossroads Correctional Center
02.2015 - 10.2015

High School Diploma -

Madison Senior High School

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Cassandra Markuson