Cassandra Marsala
Delray Beach,FL
Summary
Currently seeking a position where one can contribute knowledge and skills as an employee in any capacity. An accomplished sales representative with a passion for high-quality customer service. More than 15 years of experience in the sales environment within the Food and Beverage industry along with the Nutrition Supplement Industry. Possess exceptional time management, customer relations, and communication skills. Well organized, detail-oriented, and strong ability to multi-task.
Overview
17
17
years of professional experience
Work History
National Sales Manager
Redcon1
07.2019 - Current
- Achieve growth and hit sales targets by successfully managing around 300 accounts through engagement, suggestive selling and sharing product knowledge
- Own recruiting, objectives setting, coaching and performance monitoring of oneself
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expense reports and realistic forecasts to financial team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Contributes to team effort by accomplishing sales goals set for the month on a team basis
- Assist in the planning of main events, booth buildout, managing show floor and supporting on-site activation
- Examples, but not limited to: The Olympia, The Arnold, and Fitcon
- Plan and set up store demos / athlete appearances
Bartender
Throw Social
01.2022 - Current
- Manage guest relations with multiple guests at one time
- Provides excellent customer service, attention to detail and presentation of each order
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries
- Assisted with training new employees, able to adapt to industry changes and accommodate high customer volume
- Listens to customer complaints and suggestions and resolves complaints.
Bartender
Louie Bossi's
01.2019 - 03.2021
Bartender
Oceans 234
08.2016 - 01.2019
Server
Yard House
07.2014 - 09.2017
Server
Texas Roadhouse
01.2007 - 07.2014
Education
Business Management -
Jefferson Community College
Watertown, NY12.2011
High school or Equivalent -
Watertown High School
Watertown, NY06.2009
Skills
- Food and Beverage industry (15 years)
- Microsoft Office, Excel, Power Point
- Sales Management
- Salesforce
- Customer service
- Teamwork
- Account Management
- Outside Sales
- Upselling
- Client relations
- Vendor Management
- Strategic Planning
- Menu Memorization
Timeline
Bartender
Throw Social
01.2022 - Current
National Sales Manager
Redcon1
07.2019 - Current
Bartender
Louie Bossi's
01.2019 - 03.2021
Bartender
Oceans 234
08.2016 - 01.2019
Server
Yard House
07.2014 - 09.2017
Server
Texas Roadhouse
01.2007 - 07.2014
Business Management -
Jefferson Community College
High school or Equivalent -
Watertown High School
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