Deliver high-level support for Gilead's stock plans worldwide
Process and maintain all daily activity of stock administration including the processing of option exercises, PSU/RSA/RSU releases, monthly/quarterly/annual grants, 10b5-1 Trading Plans, mobility tracking, retirement eligibility, Section 6039 reporting, Online grant agreements, ESPP enrollment, ISO/ESPP disposition tracking, month, quarter, and year-end close
Provide reports to legal, internal auditors, tax, payroll, finance/accounting, HR and other business partners
Monitor cash flow for foreign disbursement accounts
Prepare/File Section 16 Forms 3, 4, and 5
Reconcile and audit new grants and terminations
Implement Lean Six Sigma process improvements
Presenter for new hire orientations
Senior Equity Compensation Consultant
Stock & Option Solutions (SOS)
01.2007 - 01.2010
Provide a broad range of client assistance with processing ESPP, option exercises and RSA/RSU transactions which include direction on reporting requirements to captive brokers, outside brokers, transfer agents, as well as corporate HR, payroll, tax, legal, and finance departments
Offer advice/training to stock administrators on the use of all facets of Equity Edge modules, maintaining broker relationships, respond to employee inquiries regarding stock plans, enrollments, purchases, dispositions and reconciliations
Employee of the Quarter Q3 2008, Employee of the Year 2008
Senior Corporate Support Analyst
E*TRADE FINANCIAL
01.2000 - 01.2006
Support services to a broad range of select clients that utilized Equity Edge software
Offered assistance with technical and legal reporting issues associated with the management and execution of corporate stock equity plans
Assisted clients with Forms 3, 4, and 5 insider transactions, trading inquiries, settlements, and daily broker related system maintenance
Handled client escalations while playing key role training for associates
Customer Service Representative II
E*TRADE FINANCIAL
01.1998 - 01.2000
Place broker assisted trades for stocks, options, mutual funds, bonds, OptionsLink and Section 16 Executives (Executive Services)
Review and process mutual fund orders
Train new brokers
Customer Service Representative I
E*TRADE FINANCIAL
01.1996 - 01.1998
Lead customer service team in handling all phone and email inquiries regarding account maintenance, transactions and trade discrepancies
Developed an Option Trading manual for interdepartmental support and provided training for new associates
Dealer Services Representative II
Franklin Templeton Group of Funds
01.1994 - 01.1996
Support high call volume regarding processing mutual fund transactions, inquiries, account information and discrepancies
Process monetary transactions, research adjustments, and phone statistics