Cassandra Marvin
Minneapolis,MN
Summary
Accomplished Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 10+ years' experience to challenging a new position with your industry-leading team.
Overview
8
8
years of professional experience
Work History
Sr. Account Manager- BisTrack SMB, Enterprise
Epicor Software
- Experience with working through a full sales cycle, keeping prospects engaged and selling our product with confidence
- Delivering value and exceptional service
- Working with primarily new customers and managing Saas software quotes, my goal is to find the right fit with regards to software for companies in building materials industry
- Currently managing a 30% of our US prospects with over 2k prospect accounts
- Exceeded my FY23 goal hitting just over 125% and currently on track to hit 130% for FY24
- Very engaged conversationalist and I am comfortable communicating the purpose and value of our platform to prospective customers
- Manage multiple leads and accounts through Salesforce CRM and track the lifecycle of the prospect from first contact, until closed.
Principal Business Development Representative
Epicor Software
Behavioral Health Program Specialist
Behavioral Dimensions
04.2016 - Current
Enrollment Support Associate
Capella University
10.2018 - 10.2019
- Guide prospects through Capella's consultative enrollment process
- Qualifying readiness and fit, investigating and discovering needs, understanding motivations, presenting features and financing options, recommending programs and customized solutions
- Typical day involves continuous customer interaction throughout the majority of the day on the phone or via chat, social media & email; Individual inquiries are focused on our degree (Bachelor, Master, or PhD) programs.
Behavioral Health Program Specialist
Behavioral Dimensions
05.2018 - 10.2018
Program Manager
Meridian Services
01.2016 - 05.2018
Educator- Sales
Lululemon
09.2015 - 02.2018
Education
B.S. Community Psychology -
St. Cloud State University
M.A. Clinical Mental Health Counseling -
Adler Graduate School
Skills
- Sales Forecasting
- Digital Marketing
- Relationship building and management
- Data Analytics
- Outbound telephone marketing
- Teamwork and Collaboration
- Client rapport
- Strategic Planning
- Management collaboration
- Business Development
- Sales Analysis
- Marketing
- Account Management
- Territory Management
- Customer Satisfaction
- Inventory understanding
- Sales Techniques
- Customer Relationships
- Schedule Management
- Order Processing
- Strategic Account Planning
Additional Work Experience
Please refer to LinkedIn for additional work experience.
Activities And Involvement
Founder and President of my own 501c3; Women Run America
Timeline
Enrollment Support Associate
Capella University
10.2018 - 10.2019
Behavioral Health Program Specialist
Behavioral Dimensions
05.2018 - 10.2018
Behavioral Health Program Specialist
Behavioral Dimensions
04.2016 - Current
Program Manager
Meridian Services
01.2016 - 05.2018
Educator- Sales
Lululemon
09.2015 - 02.2018
Sr. Account Manager- BisTrack SMB, Enterprise
Epicor Software
Principal Business Development Representative
Epicor Software
B.S. Community Psychology -
St. Cloud State University
M.A. Clinical Mental Health Counseling -
Adler Graduate School
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