Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Hernandez

San Antonio,TX

Summary

Proven track record in enhancing operational efficiency and customer experience at Lockaway Storage, demonstrating exceptional multitasking abilities and reliability. Expert in facility maintenance, significantly improving safety and cleanliness. Skilled in customer engagement, fostering a loyal base and increasing repeat business.

Overview

24
24
years of professional experience

Work History

Assistant Store Manager

Lockaway Storage
09.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Conducted daily facility walk-throughs to ensure safety, compliance, and operational integrity.
  • Cleaned and prepared units for move-ins; managed lien procedures, including lock cuts, lock drilling, unit over locking and unlocking, and documenting auction photos.
  • Compiled daily management reports, oversaw inventory of moving supplies, ensured accurate record-keeping, and assisted with administrative tasks as required
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Access Control Specialist

Labatt
10.2018 - 09.2021
  • Reduced unauthorized entries by implementing strict identification verification processes.
  • Maintained accurate records of daily activities, incidents, and keyholder information in accordance with company policies and procedures.
  • Conducted surveillance operations using CCTV systems, ensuring real-time monitoring for potential threats or breaches in security protocol.
  • Maintained a secure environment by conducting regular patrols of the premises.

Home Health Caregiver

A-One Plus Home Healthcare
12.2000 - 10.2018
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.

Education

GED -

Texas Education Agency
San Antonio, TX
06-1980

Skills

  • Customer experience
  • Store operations
  • Multitasking Abilities
  • Operational Efficiency
  • Reliability
  • Facility Maintenance and Cleanliness

Timeline

Assistant Store Manager

Lockaway Storage
09.2021 - Current

Access Control Specialist

Labatt
10.2018 - 09.2021

Home Health Caregiver

A-One Plus Home Healthcare
12.2000 - 10.2018

GED -

Texas Education Agency

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Yvonne Hernandez