Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cassandra McCarley

Cassandra McCarley

Collierville,TN

Summary

Dynamic Property Management Agent and Notary Signing Agent with a proven track record at CC Consultations, excelling in document preparation and client relationship building. Recognized for enhancing customer satisfaction and minimizing errors through meticulous attention to detail. Adept at multitasking and fostering collaboration, ensuring seamless property and real estate transactions while upholding the highest standards of professionalism.

Overview

6
6
years of professional experience

Work History

Notary Signing Agent

CC Consultations
03.2025 - Current
  • Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
  • Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
  • Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
  • Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
  • Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
  • Guaranteed compliance with state laws and regulations through diligent adherence to notarial procedures and record-keeping practices.
  • Supported timely and accurate administrative task completion.
  • Developed strong relationships with local businesses, promoting increased referrals for notary services within the community.
  • Minimized delays in closing processes by proactively addressing any discrepancies or concerns before they escalated into larger issues.

Loan Processor

Anchor Financial Mortgage
05.2023 - 02.2025
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
  • Improved loan processing efficiency by streamlining documentation and communication procedures.

Property Management Administrative Assistant

Lewis Properties
02.2020 - 04.2023
  • Participated in ongoing professional development opportunities to stay current on industry best practices and continuously improve job performance.
  • Ensured property safety by coordinating routine inspections, working closely with security personnel to address potential risks proactively.
  • Assisted in reducing vacancy rates through effective marketing strategies and timely lease renewals.
  • Reduced operational costs by identifying inefficiencies in office workflows and implementing targeted process improvements.
  • Boosted team productivity by organizing staff schedules, maintaining office supplies, and streamlining communication channels.
  • Collaborated with property managers to maintain high occupancy rates through targeted advertising campaigns and open house events.
  • Coordinated vendor relations for improved service delivery, negotiating contracts and monitoring performance metrics for optimal results.
  • Improved property appearance, coordinating regular inspections and overseeing maintenance teams for quality work.

Education

Cosmetology License - Cosmetology

Tennessee Academy Of Cosmetology
Memphis, TN
09.2005

Associate of Science - Communications

Shelby State
Memphis, TN
07.1998

Skills

  • Mobile notary services
  • Real estate transactions
  • Document preparation
  • Identity verification
  • Loan documentation
  • Confidentiality assurance
  • Fraud prevention
  • Documentation skills
  • Recordkeeping skills
  • Proficient in software program
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Telephone and email etiquette
  • Active listening
  • Decision-making
  • Relationship building
  • Strong problem solver
  • Documentation and recordkeeping
  • Billing processing
  • Professional and mature
  • Self motivation
  • Conflict resolution
  • Professionalism
  • Goal setting
  • Staff supervision
  • Inventory control
  • Adaptability

Timeline

Notary Signing Agent

CC Consultations
03.2025 - Current

Loan Processor

Anchor Financial Mortgage
05.2023 - 02.2025

Property Management Administrative Assistant

Lewis Properties
02.2020 - 04.2023

Cosmetology License - Cosmetology

Tennessee Academy Of Cosmetology

Associate of Science - Communications

Shelby State

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