Cassandra McDuffie
Zion,Illinois
Summary
Reliable Security Guard with significant experience in providing security services in various environments. Skilled in surveillance, risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, strong communication skills, and an unwavering commitment to maintaining safety and security. Previous roles have resulted in reduced incidents and increased overall security effectiveness.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Rosemont , IL
05.2023 - Current
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Responded to alarms, emergencies, and disturbances.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored security cameras to identify and respond to suspicious activity.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained high levels of alertness throughout shifts.
Mental Health Technician
Illinois Department of Human Services
Waukegan, IL
01.2018 - 05.2022
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Supported patients in developing life skills and independence through targeted interventions.
- Assisted in the development of individualized treatment plans for patients.
- Developed positive relationships with patients while maintaining professional boundaries.
- Maintained accurate records of patient progress and treatment plans.
Education
GED -
Gateway Technical College
Kenosha, WI11-2001
Some College (No Degree) - Nursing Assistance
College of Lake County
Grayslake, ILSkills
- High level of integrity
- Conflict de-escalation
- Detail Oriented
- Incident Reporting
- CCTV Monitoring
- Identification verification
- Emergency Response
- First aid and CPR certified
Timeline
Security Guard
Allied Universal Security Services
05.2023 - Current
Mental Health Technician
Illinois Department of Human Services
01.2018 - 05.2022
GED -
Gateway Technical College
Some College (No Degree) - Nursing Assistance
College of Lake County
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