Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra McGhee

Fremont,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Unloader

FedEx
11.2023 - Current
  • Assisted other team members in navigating large loads.
  • Maintained organized work area by storing equipment safely and properly.
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled packages with care while transporting from truck to loading dock.

Therapist

Recovery Institute Of Ohio
12.2021 - 11.2023
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Documented patient information, treatment plans, and patient responses.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Counseled individuals and groups to bring awareness of problems, deal with crisis situations and develop action plans.
  • Tracked progress according to goals for interventions.
  • Maintained and updated patient records, changes in service plans and treatment reports.

Deputy Clerk

Sandusky County
08.2020 - 12.2021
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
  • Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
  • Processed documents and materials to disseminate information to appropriate parties.

Customer Service Associate

Lowes Home Improvment
05.2011 - 08.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Bachelor of Arts - Social Work

Bowling Green State Univeristy-Firelands
Huron, OH
12.2024

Associate of Arts - Social Work And Psychology

Terra State Community College
Fremont, OH
05.2023

No Degree - Certificate Addiction Technician

Stautzenberger College
Maumee, OH
06.2022

Skills

  • Intervention Planning
  • Documentation Requirements
  • One-On-One Sessions
  • Group Therapy Facilitation
  • Treatment Planning
  • Client Relations
  • Compliance Requirements
  • Client Confidentiality
  • Patient Documentation
  • Therapeutic Plans
  • Progress Assessment
  • Motivational Interviewing

Certification

Being QPR Certified is an achievement that demonstrates a strong understanding of suicide prevention and the ability to effectively intervene in crisis situations. QPR, which stands for Question, Persuade, and Refer, is an evidence-based training program designed to educate individuals on how to recognize the warning signs of suicide, engage in conversation with someone in crisis, and connect them to appropriate help and support.

Timeline

Unloader

FedEx
11.2023 - Current

Therapist

Recovery Institute Of Ohio
12.2021 - 11.2023

Deputy Clerk

Sandusky County
08.2020 - 12.2021

Customer Service Associate

Lowes Home Improvment
05.2011 - 08.2020

Bachelor of Arts - Social Work

Bowling Green State Univeristy-Firelands

Associate of Arts - Social Work And Psychology

Terra State Community College

No Degree - Certificate Addiction Technician

Stautzenberger College
Cassandra McGhee