CASSANDRA MENDIVIL
Glendale,AZ
Summary
Hard-working professional with over 10 years of experience and a proven knowledge of customer service and scheduling. Aiming to leverage my skills to successfully fill the front office assistant at your company.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Integrated Medical Services
07.2012 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Verified insurance
Education
Medical Assisting
Carrington College - Phoenix
Phoenix, AZ01.2011
Skills
- Multi-Line Telephone Systems
- Customer Assistance
- Scheduling Appointments
- Front Desk Operations
- Fee Collection
- Reminder Calls
Timeline
Front Desk Receptionist
Integrated Medical Services
07.2012 - 08.2023
Medical Assisting
Carrington College - Phoenix
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